XCMG: we are eager to send spare parts to the customer's car

think what the user wants and what the user wants

The epidemic is heartless, the service is sentient. The spread of new coronavirus can not stop xu workers. Think for the user what the user wants ” Service philosophy. Epidemic spread, isolated virus but separated from XCMG quality service!

& other; Special car ” Ready to go

On the afternoon of February 10, XCMG basic service department received a request from customers in wanzhou, chongqing, for spare parts of the cutting device of the road-Boring Machine for the urgent repair of the datankou reservoir project in wanzhou district.

Datankou reservoir project in wanzhou district

In the face of the severe epidemic situation and the limited national transportation system, the service department and spare parts department made emergency response immediately, immediately contacted zhilian transportation company to formulate the special Vehicle transportation plan, arranged the transfer of goods, issued the delivery certificate, formulated the optimal delivery route, and deployed epidemic prevention materials and measures.

Transport car for accessories

The next afternoon, after all arrangements are made, Special person, special car ” Set out on a mission. Special bus day and night, through jiangsu, anhui, henan, hubei, chongqing. During the process, the service department assigned personnel to schedule the journey of the special bus regularly, implemented the prevention and control measures of drivers, and communicated with users about the equipment.

Special bus route

After 19 hours, through the layers of checkpoints, the car successfully sent emergency equipment to the wanzhou datankou reservoir users, users are very satisfied, even said XCMG really achieved. Think what the user wants and what the user wants ” .

Spare parts arrive at user's construction site

User first, mission will reach
Safety, science, fearlessness “ Retrograde throughout the &;
Adhere to the service users and epidemic prevention and control “ Two not mistake & throughout;
& have spent

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