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"Ingenuity" does not close | Sany engineers to adhere to the commitment to build the road to customer success!

October 12, 2024

“All for the customer”It is Sany's business philosophy.,It is also the service concept deeply cultivated by every Sany person.。Even when the whole country is celebrating,National Day Golden Week of Family Reunion,Many Sany engineers still stick to their posts spontaneously.,Take the initiative,Put customer needs first,Practicing with practical actions“In a paranoid manner,By all means,Make the service to the utmost.”A solemn vow,Interpreting“Be anxious for the customer,Think what the customer thinks”The true meaning of service,Customers are deeply touched, but also become an example for everyone to learn.!

Pumping companyYang Min

To ensure on-time delivery of product,The holiday lasted for several days and worked until late at night.,Proposed 71 for MarketingSEmergency plan formulation and dispatch for pump Truck to adapt to the new demand of national III emission in Mongolia,Ensure the perfect landing of the scheme,Deliver products to customers on schedule。

Quality Assurance Department

Xie Tienan and Wang Ruxi

Practice“Quality changes the world”The Trinity Mission,Spontaneously organize the pre-installation review of the components of the 68-meter German BMW exhibition equipment,More than 30 questions were raised.,Allocate the fine processing task to each process in advance,Avoid a large number of repeated rework and repair,Do the service first,Ensure the perfect display of the equipment。

Pumping company

 

Tong Zhenggang, Wang Shudong, Zhang Qijun

In the eyes of Trinity engineers“There is no best,Only better”,They know,Every small improvement may bring greater value to the customer.。They give up rest,The filling pump of the 20016 to be delivered after the festival was carefully debugged.,Ensure that the equipment is in the most perfect state to help customers generate more benefits。

Lianyuan Company

Restructured class

“Deliver on time”And“Quality control”It is the core guarantee of customer production quality.。Liang Jiangdong, the monitor of the reform class, led all the staff of the reform class to give up their rest time.,Work overtime for Indonesia、Additional configuration of 40 international Road Rollers in Brazil,Ensure that the main engine is sent to the port on schedule after the festival.。

Changde Company

Equipment Installation Guidance Team

Stationed at the site for 7 consecutive days,Provide technical guidance and schedule coordination for the installation of mixing equipment,Use the holidays to work overtime to rush the project schedule,Grasp the progress of the site,Ensure that the overall progress of the project is reduced by 10 percent%,Get customer appreciation。

They,Just a spark among thousands of engineers.,And we believe that the stars converge.,Finally light up the Milky Way.。Persistence and efforts every time,It's all right“All for the customer”The best practice of this commitment,It also promotes social progress.、A powerful driver of customer success,Future,Sany will continue to work hard in the service field.,Actively respond to customer needs,Ensure the best quality for every customer、The most intimate service experience,Continuous pursuit of excellence,Hand in hand with customers,Create a more brilliant tomorrow!

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