July 2024，Zoomlion Construction Crane Branch has launched a massive service Wanlihang activity nationwide.，Intended through field visits、Professional maintenance and intimate service，Deepening“Affection for the customer's heart，Ingenuity service line”The concept of service。
Jiangsu、Shanghai station：Professional and efficient
July 19，Construction Crane Branch in Jiangsu、A six-day service trip was held in the Shanghai region.，A team of experienced engineers，It ensures the professionalism and efficiency of this service.。Starting from Nanjing，Covering a total of 1500 km，Wanlihang team travels day and night，Race against time，Non-stop visits to customers。
Visited Suzhou in turn.、Shanghai、 Wuxi 、10 customers in Yangzhou and other places，Overhaul 7 sets of equipment；Everywhere.，The Wanlihang team will listen carefully to the customer's use of equipment.、Feedback of operation status，Provide personalized service，Further shorten the distance with customers。
There are always unexpected problems on the way to serve customers.。The service team of Wanlihang receives the equipment maintenance information from the customer，The customer said that there was a lot of equipment and people on site waiting to resume construction.，The situation is very urgent；Under the scorching sun，Team members rushed to the scene for inspection.，Develop a solution quickly，It ensures the orderly development of site construction.。
Shandong station：Deepening and recognitionAugust 1，The launching ceremony of the service area of Wanlihang Shandong Branch in 2024 was held in Jinan.，Yao Yongtai and Hu Zhiyong, head of Zoomlion Shandong Branch, said respectively.：“The purpose of Zoomlion's service activities in Shandong region in 2024 is to visit the field.、Face-to-face communication and interaction，Improve customer satisfaction，Create a first-class service brand in the industry。We will practice it with practical actions.‘Affection is the heart of the customer, ingenuity service line’Service commitment，So that every customer can feel the professional Zoomlion.、Efficient service quality。”
This service activity goes deep into every corner of Shandong.，Whether in the city or in the country.，Have left the footprints of Zoomlion's service.。During the 12-day Service Journey，Covering 1800 kilometers，Visit 18 customers，It has been unanimously recognized by local customers.，And harvest many banners.。
The event covers a range of value-added services.，Such as equipment evaluation、Technical training、Spare parts supply, etc，Designed to provide customers with a one-stop solution，Help customers develop their business。By digging deeper into customer needs，Zoomlion will continue to optimize its products and services，Contribute to the development of the industry。
Jiangxi Station：Wisdom and warmthWith the horn of Zoomlion 2024 service Wanlihang activity sounded.，Service Team of Zoomlion Engineering Crane Branch Enters Jiangxi，They use absolute sincerity、Professional patrol inspection service，It interprets the responsibilities and responsibilities of Zoomlion's service mission.，Leave a warm footprint for this beautiful picture scroll on both sides of the Ganjiang River。
With“Ingenuity”Create the ultimate service experience，Use“Wisdom”Create new digital services。The Gongqi Service Wanlihang team visited four alliance customers.、9 key customers，The visit lasted 11 days.，Via Xinyu、Nanchang、Shangrao、Yichun、Ganzhou，From west to east，The service footprint covers more than 2600 kilometers from north to south.；15 pieces of equipment were surveyed on the spot.，During the event，The Wanlihang team will not only provide efficient equipment maintenance services，More attention will be paid to in-depth communication and interaction with customers.。
Summary and outlook
Zoomlion's National Service Journey in 2024，With professional skills.、Efficient service and intimate care have won wide praise from customers.。Future，Zoomlion will continue to deepen its service layout，Improve the quality of service，Contribute more to the development of the industry。
