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Shantui Customer Care Tour: The Wind of Care Blows Hubei

July 15, 2024

Hubei,A city with temperature,His temperature is reflected in every mountain pushing equipment, which is not hot.、Keep your nose to the grindstone,Among the customers who have worked hard and sweated。And every year in July and August,We will also carry the thoughts of this city.,Walk into it,Care for it,Let the mountain push the wind of love,Blowing Hubei。Let the meaning of coolness,Embark on a journey of love。

June 24,Held at the headquarters of Shantui, Hubei“Shantui service•Worry-free use of the car”As the theme of the customer care line launch ceremony.,In order to deepen“Customer satisfaction is our aim”Brand concept。The event brought together the leadership team of Shantui.、R & D elite、Market pioneer、Quality guard and from Weichai、Representatives of partners such as Linde,We have witnessed this historic moment together.。

The core of the activity is to visit the customer's construction site on the spot.,Listen to your customers,And collect valuable suggestions.。Adhere to“Be kind all the way”Brand spirit,Committed to continuous improvement of service quality。Six service elites will take four service Vehicles.,Go deep into all parts of Hubei together with the regional sales manager,Yes, useSD24 Bulldozer、SD34 Bulldozer、L76-GVisit the customer of the loader.。They will focus on the air-conditioning refrigeration of the equipment and the heat dissipation of the whole machine.,Ensure that customers have no worries about equipment operation in the hot summer.。

 

On this hot summer day,We bring a deep concern for our customers.,Walked into a county in Jingmen City, Hubei Province.,Visited Mr. Xu, an old customer.。Mr. Xu is a loyal partner of Shantui.,Recently purchased ourSD17T-G LGPEquipment。One purchase is like,Repeated purchase is trust,When it comes to Shantui products,,The customer said so to us.:“The first time I bought our equipment was eight years ago.,That oneSD16TLThe Bulldozer earned the first pot of gold in my life.,I bought this one this year.SD17T-GMore power than the original.,The most important thing is that it saves us a lot of oil money.,It's really for the sake of customers everywhere.!”

  

At the construction site,Our Care Team members teach our customers tips on driving the equipment.,Carefully check the oil level of the air conditioning radiator and the fuel tank for the customer,For Shantui service work,Customers always trust。They are more like friends, giving each other affirmation.。Before leaving,We sent cool supplies to Mr. Xu.,This heart,It is not only a reward for the hard work of customers.,It is also a challenge we face together.、Commitment to move forward together。

In the days to come,Shantui will continue to provide high-quality products and intimate services.,Build a bridge of trust for every customer,Jointly write a new chapter of cooperation!

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