Shantui Customer Care Line, Paving and Milling Service Guarantee in Action, Entering Hubei

SPM120-GThe Paver is newly developed by Shantui.G12m mechanical Paver。It is another powerful hot model which has been widened and upgraded on the basis of the original 9-meter Paver performance.。Its performance is more prominent and efficient.、Reliable、Smart and comfortable。In order to have a more thorough understanding of its operational performance，Effectively guarantee the construction progress of customers，Our Paving and Milling Care Team has also entered the construction site in Suizhou City, Hubei Province for service.。

▌2024，Suizhou City will rapidly advance the Suizhou section of the Hexiang Expressway、Construction of Suizhou Section of Yin-Fu Expressway and Suizhou-Jingmen Expressway Project。The customer bought this one.SRM120-GPavers have also been used in the construction of the Zengdu section of National Highway 240.。Add power to one's hometown。

▌When I was shopping for equipment.，The person in charge of the project is very cautious.，Because it is for the construction of our hometown.，Therefore, power is the absolute hard indicator of the first consideration.。This paver is equipped with Cummins rated 221.KWHigh power engine，And meet the fourth national emission.。Configured with high voltage drive motor，60000N.mLarge torque reducer，Travel drive capacity increased by 30%，More stable paving construction。

▌Secondly, it takes into account the convenient service.，Speaking of service，The person in charge of the project enthusiastically introduced to us.“Every time the maintenance is approaching.，Before the operator tells me.，Our service staff will take the initiative to call us.，Ask for our most convenient time to do the maintenance.，Sometimes a tricky little problem pops up at night.，Our service personnel are also unambiguous.，Come and fix it for us right away.，This product、The service can do this.，What worries do you have?，We'll do the rest.。”

▌The staff of the care team accurately checked the data indicators in the cab.，Communicate with the driver，Know your daily driving habits，The driver responded，He has also driven many brands of pavers.，The timeliness of service should be discussed，It is the most timely service to count the mountains.，Now it can be operated from the mobile phone.，Realize one-key repair，The way is intelligent and convenient。At the same time, the members of the care team also listened to the opinions and suggestions put forward by the drivers.，And detailed records were made.，This will provide the most valuable basis for future product improvement.。

▌Follow up，The Care Group will continue to visit，Deliver professional service and honest quality to customers，Ensure customer equipment attendance，Create greater value for customers，Practice“Customer satisfaction is our aim”Core values。

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