Shantui 2023 Customer Care Travel | Because of you, care for "Beijing" color!

Recently，With“Quick, accurate, steady and ruthless·Worry-free use of the car”As the theme of the Shantui Customer Care Activity, it came to Beijing.。

▌The first stop of this trip，Care team members came to a rental company in Beijing.。The company purchased three loaders.，For the construction of the capital subway。When it comes to equipment usage，The person in charge of the company is fond of talking about the advantages of Shantui products.，Almost like a skilled salesman.。“This Shantui's newly launched National IVL36-GThe loader is really practical.，Not only the bucket capacity is increased，But also increase that rotating speed.。Since the use of Shantui Guosi engine products,，Saved a lot of fuel costs.，This makes us really appreciate the concept of green energy saving.。”

▌In sultry weather，Our service personnel still wear professional service work clothes.，Shuttle back and forth with Vehicles。Sometimes bend down to check the emission after-treatment system for customers.，Lift and watch the operation of the air conditioner in the cab from time to time。Hours of professional inspection，Just more comfort for the customer、Cool driving space。“Speaking of professional services.，It still depends on Shantui.！”Words are short，But it is enough to show the customer's trust in Shantui brand service.！

▌Catch，We came to the second stop of the caring trip.。General Manager Liu's company has more than 20 sets of mountain pushing equipment.，A roller is included、Bulldozer, etc，It is mainly used for subway construction in Xiongan New Area.。See the familiar figure appear in the construction site.，General Manager Liu is very excited.，I didn't expect that the visit I just booked would come to me so soon.。“I know about your visit this time.，So I'm pushing in our mountain.EA message was left on the road.，I didn't expect you to come to me so soon.，Really want speed to have speed.，If you want technology, you have technology.！”

▌General Manager Liu first led the staff of the Caring Team to inspect the subway construction in which the equipment was working.，“In order to quickly and smoothly respond to the national subway construction,，Every two shifts change their posts.，Our equipment runs almost 24 hours a day.，It has reached the state of people stopping the car.。That's how it works.，Our equipment is still working well.，There were no major problems.。”When it comes to Shantui service.，He sighed：“Shantui service is really true to its word.，One time，My device had a glitch around 11 in the middle of the night，I called the 400 number of the manufacturer.，The manufacturer immediately dispatches service personnel.。They really arrived around 12 o'clock.，The equipment failure was solved in less than 2 hours.，It makes me feel embarrassed.，This also made me more determined about my decision to choose Shantui.。”

▌Our service personnel seize the opportunity of Vehicle construction interval，Carried out a comprehensive inspection of different models of General Manager Liu.，In particular, the heat dissipation parts of the air conditioner were carefully inspected.。At the same time，Some of the filter elements were also replaced for the customer，Ensure cleanliness of equipment。

▌Quick, accurate, steady and ruthless、Worry-free use of the car！Feel the needs of customers with heart、Care for customers with affection。We firmly believe，Through the joint efforts of Shantui and customers，Beijing will once again welcome tourists from all over the world with new subway facilities.。As a witness of this wonderful journey.，Shantui will make unremitting efforts，To achieve this goal for every customer to provide excellent products and services.，Move forward with the customer。

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