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I am a service engineer | Excellent quality, service in place is the key to win customers!

April 11, 2023

Honest Shandong merchants、Craftsmanship。Shantui Co., Ltd. is a benchmark enterprise in China's construction machinery industry.,Has been committed to providing customers with reliable、Quality products,To create the greatest value for customers with sincere service。Not only does the Bulldozer have a strong leading position in the industry.,In recent years, the roller、Shantui Road Machinery represented by Pavers also gives full play to its own technology and advantages.,Diligently pursuing research and development、Manufacture、User needs and other aspects to promote innovation,Has risen to fame,It has gradually gained the support of countless users.。

The strength of the brand is superior

▌A company in Anhui,It has a history of more than ten years in the local area.。In recent years.,With the increase of national infrastructure construction,,The company firmly grasps the development opportunity.,Fully integrated into the ranks of market competition,Last year, because of the company's development needs.,Purchased two mountain rollers,With many years of rich engineering experience,,General Manager Liang“Read countless machines”,I have seen many brands of products.,But he always has a soft spot for Shantui.。Liang Zong, who undertook a project again this year,He immediately got two Pavers pushed by the mountain again.。

▌Asked about the reasons for choosing Shantui again,General Manager Liang said frankly:“One is to believe in the brand of Shantui.,“In the circle”Recognize Shantui brand very much、Very highly rated。Second, the quality of Shantui products is excellent.,This is reflected by many users who have used Shantui equipment.。We also rented and used Shantui equipment before we bought it.,The quality is really good。Third, because the reputation of Shantui service is particularly good.,Shantui's intimate one-stop service,Let me buy at ease.,It's safe to use。So Shantui became the best choice for our company.。”

Put yourself in others' shoes and put service first

▌One engineering mechanical equipment,One of the things that customers value most is performance.,Second, after-sales service,Shantui equipment meets these two key requirements.。Shan Tui“Customer care line”It has a long history,For 15 consecutive years without interruption.。Shan Tui“Customer care line”It's Shantui people, right?“Customer satisfaction is our aim”The practice of this core value。General Manager Liang said:“Before buying Shantui equipment, I heard that Shantui's after-sales service is very good.,Later, we had the mountain pushing equipment.,Service engineers often come to us to do routine maintenance for the machinery.、Replacement of wearing parts and other services,Very thoughtful and timely,Let us be very relieved.。”Mention Shantui's high quality and timely service,General Manager Liang opened the conversation box.,He said excitedly.:“Shantui's equipment rarely breaks down.,But they still come often.,We are already as close and familiar as friends.。”

▌As the customer said,One-stop service has always been a characteristic service that Shantui Service is proud of.。Shantui is improving its service system every year.,Designed to provide customers with high quality、Great service,The promotion and upgrading of one-stop active service is one of the important measures.。Shantui service engineers are on the way forward.,Will be honest to the end.,The gold-lettered signboard of Shantui is bound to shine more and more.。

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