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Sany Heavy Industry Service Sincerity | Go out late at night to rescue and ensure the delivery of Goddess Festival materials

March 28, 2023

Just after 0:00 on March 8, 2023,Guo, the stationmaster of Suzhou Xianghui Service Station of Sany Heavy Truck, was woken up by a text message in his sleep.,I turned on my phone and looked at the time.,Just past zero,He thought it was the text message push of the March 8th Goddess Festival.。

Open your sleepy eyes,In the dim light, stationmaster Guo reacted.,This is one.Emergency rescue work order。

He quickly sobered himself up.,Call the customer to find out the situation。 Original ,The customer's Vehicle's Generator is not generating power, which hinders driving at night,The Vehicle is now off the highway,Stop at the roadside and wait for the rescue of the service station.。

It's just after midnight,Today is Women's Day.,The driver said all the goods in the car wereHoliday supplies to celebrate Women's Day,Urgently needs to be delivered to the customer in the morning,Let the female compatriots have a happy holiday.。

The driver was quite anxious.,Guo, the stationmaster of Suzhou Xianghui Service Station, calmed the driver's mood.,On the one hand, preliminary troubleshooting and locking are carried out through telephone consultation.。

At the same time,Station Master Guo immediately arranged the service engineer at the service station to prepare the maintenance tools.、Extract all possible accessories,Immediately rush to the Vehicle fault stop point。

Although it is early morning.,In order to fully ensure that drivers can deliver holiday supplies on time,Guo stationmaster also went to the fault stop together.,Assist the service engineer to go out for rescue。

Upon arrival at the scene,Service engineer quickly diagnoses Generator fault condition,And replace it as quickly as possible.。

In addition,To make the driver feel more at ease.、 Don't worry ,The service engineer simultaneously re-inspects the vehicle belt and other related accessories.,After eliminating all potential failure risks,To return the vehicle to the driver.。

Considering that the driver drove out in the early morning.、Catch up with the time node,Both stationmaster Guo and the service engineer deeply felt the difficulty of the freight driver.,Add wechat to each other、Leave contact information,Tell the driver not to drive tiredly,Keep in touch whenever there is any situation.。

The driver was very satisfied with the late-night rescue at Suzhou Xianghui Service Station.、 Grateful ,Really do itTake good care of everything、Solve problems、Guarantee customers to drive without worries。

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