High-speed rail、Yangtze River Bridge、High speed……
Major projects around the country have been centralized.
Construction machinery rumble
Xugong“Quality”To 315 Service 365
Illuminating Consumer Confidence with the Light of Honesty
Catch up with the advance of various projects and escort them early
1
“Quality”To 315 Build public praise with good faith
Good word of mouth is an industry that keeps climbing and leaping.、Steady and far-reaching hard core support。XCMG Foundation has always focused on improving the quality of products and services.，Continuously improve the quality of service，Committed to meeting customer value needs。
Quality construction is the key to the lasting vitality of enterprises.，It is related to the customer's sense of gain.、Happiness、Sense of security。At“Leading technology、Use without destruction”Under the guidance of the concept of making handicraft products，The foundation of XCMG has been built.QMSDigital Quality Management System，Through the empowerment of digital systems，“Quality”Be caught in the hands of every Xu worker，The pursuit of excellence is reflected in the installation of every screw.，Enterprises have successively obtained“Single Champion Demonstration Enterprise of Manufacturing Industry”“Jiangsu Boutique”“National quality benchmark”And other honorary titles。
Follow the rules、Heavy commitment，Focus on the frontier of technology，Continuous delivery of high quality products and services，It is the preferred brand of XCMG Foundation Construction Machinery for customers.“Traffic password”。
2
Service 365 boosts customer confidence
XCMG Foundation Super Long Time、The service commitment of ultra-fast response speed has been promoted for many years.，It not only helps customers save equipment maintenance costs,，More convenient for customers to maintain、Construction method support、Diversified service support such as overcoming technical difficulties。
With the continuous increase of major national projects，Rotary Drilling Rig、Horizontal Directional Drilling Rig and other basic construction equipment are running at full capacity，To secure the project、Do a good job of rear force support for efficient construction，XCMG Lianghu Office is located in Hubei、Hunan regional development“Escort Honesty and win-win”Spring Service Patrol Activities。
This visit is organized by region、Set up 10 visiting teams according to the product line，They are Wuhan、Eastern Hubei、Western Hubei、Central Hunan、Southern Hunan、Xiangxi、Trenchless Hubei Team、Trenchless Hunan Team、Mine and tunnel visiting team、Grasping and Milling Visiting Team，YesThere is no difference between the whole series of products of XCMG foundation construction machinery in the two lakes area and the related products of the same industry.“Physical examination”。Take service visits as an opportunity，Go to the construction site with problems.，Investigate product handling、Maintainability，Understand customer needs，Improve user experience，In time、Reliable quality and service allow users to buy machines without worry.。
Hubei customer General Manager Liu has cooperated with XCMG for 10 years.，Talking about XCMG equipment and services，I have a deep feeling：“I have used XCMG equipment for more than 10 years.，XCMG's service level、Service capability、Service efficiency is also constantly improving.，Rotary drilling and other products are trustworthy.，The basic people of XCMG, especially the service brothers, are even more commendable.。”
The development of XCMG Foundation is inseparable from the support and trust of the vast number of users.，Annual proactive walkdown、Active service visits are not only a reward for users' trust.，It is also the responsibility of the industry.。
Facing the growing customer base，XCMG Basic Technology Innovation、Quality improvement and post-market construction should be synchronized.，Continuously integrate resources，Broaden service channels，Enhance the alliance forces，Optimize the market environment of basic construction machinery，Explore one.“Satisfy customers' value demand”The Road to High Quality Service，Boosting customer confidence with honesty and win-win。
