Shandong Lingong: Endless Service, Kazakhstan Service Manager's Efficient Action Wins Customer's Praise

Sagyndyk  Sungat He is the service manager of the agent of Shandong Lingong Kazakhstan.，Since 2013, he has been engaged in after-sales service in Kazakhstan.。“The service is endless”YesSungatA pet phrase。He is skillful、Be diligent in work、Warm service，It has gained customer recognition and trust through practical actions.。

The main coal mining area in Kazakhstan，Coal mine conTractorBASThe company has temporary Excavators.、More than 100 sets of equipment such as Grader and mining card。

BASThe company introduced temporary workers for the first time in 2019.E6500FSince the large Excavator，SungatEstablish Excavator operator profile，Communicate the working time of the whole machine by telephone and remind the maintenance and inspection points of the whole machine regularly.，And in view of the coal mine working condition, puts in the fitting in advance in the customer place.，Greatly meet customer maintenance and repair needs。Because of reliable product performance and his excellent service.，Customers have purchased a number of Large Excavators.。

Have a Friday afternoon.，A new client from Shymkent, 400 kilometers away, called.，FeedbackGApplication of 9190 Motor Grader，Urgent need for product services。

It was close to the end of the day.，SungatDrive to deal with it immediately without hesitation.，It was more than ten o'clock in the evening when we arrived at the construction site.。He asked the operator about the situation.，While starting repairs。It was past one o'clock in the morning when the problem was solved.，He also explained to the operator the precautions for the use of the Grader.。

The customer called the next morning.Sungat：“This morning, the motor grader is all right.，I didn't expect you to take care of it so soon.，This is what other manufacturers can not do.，Thank you very much，Next time I will choose.SDLGEquipment。”

Things like this happen all the time.SungatAnd colleagues。

They remember“Customer-centric”Idea，Responsive、Excellent skills，Regard every service as maintaining customer relationship、A good opportunity to promote Lingong brand，With good service attitude and professionalism, Lingong products have won the trust of more and more customers.。

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