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Serve customers whole-heartedly in the whole process | Be a good "intimate person" of customers and help customers create wealth

February 01, 2023

Binh Dinh Province in the central coastal region of Vietnam, The terrain is complex and changeable,From west to east, there are high mountains.、Hills、Plains and coast。There are many stone mines scattered all over the high mountain area.。Boss Ada, an old customer of Shandong Lingong,He runs a quarry right here.。

The visiting team came to the stone yard of Ada's boss.,As far as the eye can see,Large stone blanks cut down are neatly placed in the field.。Boss Ada saw the team coming.,Come up and greet warmly.:“Welcome, old friends,Go,I'll show you around my mine.。”

Drive to the production area,Most of the mountain has been neatly cut off.。Two large stone cutting machines are working.。Ada introduced the boss:“After the cutting is completed,The Excavator of the temporary worker is responsible for pushing down the stone.、Stripping,And then further subdivide that size for cutting.。”

While talking,He came to the temporary Excavator that was cleaning up the site.。Said the driver:“The weather is hot recently.,The air conditioner in this car doesn't seem to be very cold.,Can you take a look for me??”Open the radiator side door,It is found that there is a lot of dust on the condenser,Then the condenser and air conditioning filter were thoroughly cleaned.,System refrigerant tested and replenished。After maintenance and adjustment,The cooling effect of the air conditioner is restored as before.。

Other systems were also inspected and maintained by the visiting team,And told the driver:“During stone cutting,A large amount of dust is produced,It is easy to cause air filtration、The radiator, etc. Is blocked,Check and clean regularly。”

In view of the Excavator bucket problem that Ada's boss is concerned about.,Visit the team to check the wear of the bucket teeth in detail,After asking about the service time of the bucket teeth,A detailed record of Ada's boss's optimization and promotion suggestions.。Said Ada, the boss:“Go,My friends,There is also an excavator on the other working face.,Go and have a look for me again.。”

After a day's visit,The visiting team felt that Ada's boss was satisfied with the temporary products.。

Customer recognition is the driving force for Lingong's continuous progress.,Shandong Lingong will uphold“Customer-centric”The idea of,Serve customers wholeheartedly in the whole process,Through continuous innovation,Strive to build reliable、Energy saving、Cozy、Intelligent quality products,Meet customer needs to the greatest extent,Work together with customers to achieve a win-win situation!

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