Fight against the epidemic hand in hand | Sinotruk's "family service" warms the heart and guards the side
November 19, 2022
As a new round of epidemic spread to many provinces and cities in China.，The complex and severe anti-epidemic situation has disturbed all walks of life to varying degrees.，Logistics transportation is the first to bear the brunt.，Traffic jam that can't be avoided、Stay、Sealing control and other problems make card friends feel anxious.。Due to the particularity of the profession，Card friends are shouldering the burden of supporting their families.，It is also an important force for logistics support under the epidemic situation.，They move forward with a heavy load，Guarding the stability of the family and the people.，It has also made a contribution that can not be ignored to the social and economic development.，They are ordinary heroes on the road.，And heroes need to be guarded.。
Sinotruk is the leading commercial Vehicle enterprise in China.，Always uphold“Customer satisfaction is our aim”Core values，Be considerate of your card friends“Epidemic”The road is hard，Focus on the actual needs faced by card friends in transportation under the epidemic situation，Push out“Fight against the epidemic and move forward hand in hand——Family Warm Service in Action”Activity，With“The most important weapon of the country”Responsibility and“Family service”The temperature of，Transfer energy to card friends。
Jointly fight against the epidemic and escort is always there
Truck drivers are highly mobile.、Wide cross-regional，Become a close contact、The risk of sub-close contact is higher.，Many drivers have experienced quarantine control.，It's hard to eat、Vehicle maintenance is difficult、Lack of epidemic prevention materials、Difficulties such as charging at isolation points have made their freight transportation difficult.。Escort card friends better，Sinotruk has implemented a series of measures.，Accurately solve the practical difficulties faced by card friends。
On a national scale，For the customer who is sealed in the service station for maintenance，“Family service”Meals and epidemic prevention materials will be provided free of charge.，Make the service station a loving post for card friends in a special period.，Let many customers get rid of their worries，Don't worry about entering the station，Solve the Vehicle failure in time，And carry out normal maintenance to maintain better vehicle condition.。
In Xinjiang、Gansu、Qinghai、Tibet、Ningxia、Inner Mongolia and other areas with serious epidemic situation，For customers in need of rescue，“Family service”On the premise of strictly following the local epidemic prevention policy，Rush to the scene at the fastest speed to carry out rescue，And send free living materials to customers.，Solve the urgent need。Unable to enter the station due to the epidemic control and“Family service”Customers who are unable to go out for rescue，Service stations will maximize the mobilization of resources，Entrust the social maintenance plant to provide free maintenance services for users within the warranty period，Ensure that problems are solved in a timely and effective manner。
Stick to the original aspiration and go all the way
The novel coronavirus epidemic has broken out in the world for nearly three years.，But the wheels of the card friends have never stopped.，Always move forward with hope for the future.。Sinotruk is a commercial vehicle enterprise with a history of more than 90 years.，All the way witnessed the ups and downs and glory of the freight industry.，Always keep a passion.，Help each other with card friends，Share weal and woe，Let“Family service”Become their solid backing.，Let them feel.，Whenever and wherever，I'm not fighting alone.。
During the epidemic，Sinotruk“Family service”Launch a series of warm-hearted actions，Do everything possible to help card friends tide over the difficulties。On the premise of strictly abiding by local epidemic prevention and control regulations，Do whatever it takes to solve the customer's problem，Remote video guidance、Parts cross-regional relay and other touching maintenance stories，It is still talked about by people in the circle of card friends of Sinotruk.；Jointly launched the national Truck epidemic prevention and control policy inquiry tool with caring enterprises，Help Card Friends Prevent Blocking and Keep Smooth；Trapped on the highway due to the epidemic、Customers stranded in service areas and parking lots send loving epidemic prevention living supplies，Let the card friends who get help get great comfort.。“Family service”The sincerity of thinking about customers makes the gloomy winter under the epidemic more warm.。
Conclusion：Used by Sinotruk“Relatives”Service，Illuminate the way of transportation，Card protectors move forward fearlessly。It has the perseverance of tens of millions of Chinese card friends and the initiative of caring enterprises such as China Heavy Truck.，We have reason to believe.，The end of the fight against the epidemic will not be too far away。
