October 28, 2022
In Lingong's overseas market,A number of people have emerged who are skilled in their work.、Enthusiastic and reliable service pioneer。
They face their customers directly, Know the needs and urgency of the customer, Always keep a sincere heart.,Timely response、Resolve problems quickly,Interprets the temporary work“Major、In time、Caring”The concept of service,Has received the praise of our customers.。
In Sudan
Well-deserved“Customer Guardian”
Othman,I am a service engineer of the agent in Sudan.,2017 to date,He has been engaged in the after-sales service of temporary products.。He is proactive in learning product knowledge and practical skills.,Good communication skills.,Stand out quickly,Be able to stand alone,Be arranged by agents to serve in key mining areas。
During the service process,OthmanNo conditions,Regardless of the difficulties,Be on call,In strict accordance with the standard requirements,Spot inspection from handover、Inventory point check、Handover training,To routine maintenance and repair,It's all consistent、Rigorous and standardized,It has received unanimous praise from customers in the mining area.,Be affectionately known as“Our guardian”。
According toOthmanMemory,In the mining area,On the way back to the station every day.,There will be passing customers who ask them to check and maintain the equipment.,As a result,Despite the stationary point,But he rarely goes back.,Spent most of his time camped out at the client's mine.。
One time,OthmanAfter completion of a service job,The time has come to 8 P. m.,On the way back,Encountered another customer equipment problem。He was already exhausted.,Still rushed to the scene,Busy until 10 p.m.,To solve the problem.。
This evening,He was lying on the floor at the client's place.。Later,He quipped:“I can't let you down.‘Customer Guardian’A good reputation。”
In Malaysia
“The problem of passing through his hands,Never had to rework。”
First timeKamalTime,He is repairing a temporary gearbox in the workshop with great concentration.,It took him a long time to find us.。Although it is a boring maintenance work.,But fromKamalIn the eyes of,I can see that he is full of enthusiasm for this work.。
Malaysia is a key market in Southeast Asia.,Excellent service has become an indispensable factor to win the trust of customers.。Excellent service is inseparable from excellent service team.,KamalIs an important member of the team.。
KamlaDistributors in Lingong MalaysiaTCIMThe company has been a service engineer for more than ten years.。In many years of service training work,KamlaAlways uphold“Customer-centric”The concept of service,Keen to learn the knowledge of the whole machine and all kinds of parts.,Persistently improve the technical level,With their own professionalism and positive attitude.,Fulfilled Shandong Lingong Overseas to Malaysian customers“Major、In time、Caring”Service commitment。
They are all ordinary and unusual service personnel of Shandong Lingong Overseas.,They insist“Customer-centric”,With diligence、Dedication、Loyalty、The spirit of dedicated temporary workers,It has won the high recognition and trust of customers for Lingong brand.。
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