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Sany Heavy Industry Co., Ltd.: Excellent Service Story | Beijing Service, We Are Consistent

September 21, 2022

The heat of August,There is an occasional breeze.,Dispel the heat and bring the breath of autumn at the same time.。Near the end of the high temperature can not block the strong service atmosphere.,At that time, the service engineers of Sany Intelligent Manufacturing Beijing Branch were still working day and night.,Stick to the front line,With rigorous and meticulous service attitude to practice for every customer.“Be consistent”A promise。

Although the summer is coming to an end.,But the afterheat at the end is still unbearable.。This will greatly affect the heat dissipation of the engine,To prevent equipment failure caused by high temperature of engine,Beijing Branch has launched a service Wanlihang activity.。Tan Peng, the service engineer, meticulously cleaned the catkins attached to the radiator.,Clean the air conditioner and air filter.,At the same time, clean the cab of the equipment to create a comfortable driving space for the customer operator.,Regularly check the use of oil in the equipment to avoid damage to important parts.,If conditions permit, check the drill pipe for the customer to ensure the smooth follow-up construction.。

 

  

Handan Lujia Geotechnical Engineering Co., Ltd. has several Sany rotary drills and is working on the same site.。In the process of patrol inspection of Wanlihang,It is found that the engine makes abnormal noise when the equipment is started.,After stopping the equipment for inspection,Found to be caused by loose belt,There are hidden dangers in construction。Tan Peng, the service engineer, made the adjustment immediately.,Although the engine temperature is very high,But it can't melt the perseverance of engineers.,Tighten the belt carefully against the high temperature.。The customer looked at the service staff lying on the engine and said:“No matter the time、Location、Or the environment,In case of problems, the service will solve them as quickly as possible.。” Face the recognition of customers,The engineers were deeply moved.。

 

Serve customers with exquisite skills,Think what the customer wants,Be anxious for the customer。With rigorous and meticulous service attitude, we fulfill our commitment to every customer.。

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