September 09, 2022
In the near future,To further enhance customer satisfaction,Reflect Shantui's care for customers,Overseas service personnel of Shantui conducted service visits to Cambodian customers.。
▌Back at the beginning of the year,Shantui's overseas service personnel embarked on a service trip to Southeast Asia.。In the face of overseas epidemics, Cambodia's agency service personnel have been greatly reduced.,Shantui overseas service personnel are not afraid of hardships and dangers.,Formulate detailed and feasible visiting routes and plans,Go deep into the market,Listen to your users。
▌Customer-oriented,Guided by customer needs,“Customer care line”Is precisely the best practice.。Shantui service personnel assist local agents,Carry out handover service for batch equipment newly purchased by customers,At the same time,Carry out comprehensive inspection of old customer equipment along the way。During the service process,Service personnel are also based on the area、Working condition、The difference in equipment,Deliver to the customer“Customization”Love,And provide customers with“Personalization”Maintenance、Operation plan,The working efficiency and the service life of the equipment are improved.,Won the praise of customers.。
▌A total of 5 customers were visited in this inspection.,Travel more than 1200 kilometers,Maintain more than 40 sets of various equipment,It has laid a solid foundation for further business expansion.。Shantui Overseas Service Personnel Will Continue to Stick to the Overseas Market,Continue to carry out customer care interaction,Sales driven by quality and service,Escort the development of Shantui's overseas market。
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