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Liugong set up a professional team to provide comprehensive solutions for quarry customers

July 05, 2020

Liugong is committed to providing customers with comprehensive solutions, so industry segmentation for different customer applications has increasingly become the focus of the company. To this end, liugong established a professional team, led by John · John Calder is the director, responsible for providing solutions to clients in the quarrying and stone processing industries.

Mr. Calder has been supporting liugong products for the past two years. After university, he worked for international Harvesters in Australia for five years. He then joined caterpillar in Geneva, Switzerland, where he held a number of senior international management positions in marketing, sales and dealer development. With more than 30 years of industry experience, Mr. Calder will bring a wealth of industry knowledge and experience to liugong's entry into the quarries and stone processing field, providing comprehensive solutions for customers.

The new team will focus on Going back to basics ” , by reducing the total cost of customers, improve productivity, so as to obtain more profits. & other; Based on a lot of customer feedback, we found a new way to help customers realize more profits, and we also saw great global growth potential. Our strategy is simple. It is based on four key success factors: people, product, components, service and price. & other; Calder said.

The first success factor is a professional team. Calder's leadership is a truly international team, team members come from different cultural background, can speak more than 10 kinds of different languages, and each member in quarrying, stone processing industry and mining industry has extensive market knowledge, in sales, marketing, product development, product support, leasing and used, different domains such as finance and dealer development has accumulated rich experience. They will work with liugong dealers around the world to provide consulting, training and market research support to ensure that liugong provides professional and comprehensive solutions to the specific needs of customers in quarries and stone processing.

The second key to success is liugong's products. Liugong has a full range of products including large loaders, 50, 70 and 90 ton Excavators and wide-body Trucks. As customer demand grows, liugong's products and services are updated.

The third success factor is components and services. The equipment works in the harsh conditions of the quarry, handling the hard material. Liugong knows that the spare parts and services of the reserve and speed is crucial. Liugong has 12 regional component distribution centers providing support locally. Liugong is committed to achieving a 48-hour spare parts supply rate of 95% worldwide.

Continuing to help customers reduce costs and improve profits will be the key to liugong's success. Liugong is committed to providing our customers with the industry's best total cost of ownership through high performance equipment with low fuel consumption and low operating costs and high cost performance components and services provided by our distributors.

Liugong machinery vice President Kim Sullivan said: By focusing on the unique needs of quarry and stone processing customers, we hope to develop lasting relationships. John and his team are valuable assets to liugong and will help liugong develop and maintain long-term relationships with customers in the industry. Throughout the &;

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