March 12, 2019
Recently, the month-long 2018 Lovol Overseas Service Skill was successfully closed. The competition included such categories as theory, practice, components and training, with a purpose of examining the comprehensive ability of service engineers and the capability of service team in coordination and improving overseas service level of Lovol.
In recently years, Lovol H.I. has been promoting in a steady manner the upgrading of the full value chain including R&D, manufacturing, marketing and service and has been actively making friends with countries in Southeast Asia, Africa and Europe along the Road and Belt, following the strategy of “steady promotion” and focusing on improving its product adaptability and service level. Now, Lovol has organized an international service team with rich experience and powerful techniques for overseas markets and has built a “fast, efficient and comprehensive” customer service system. It can provide full-range service before, during and after sales for all overseas customers through services of markets, components, training and technical support. The team members will be deployed to those respective foreign markets for long time to provide thoughtful service.
The competition has two parts, the preliminary level and advanced level. As an overseas service engineer, the capability of foreign language and professional expertise shall be a top priority. Through preliminary level, 15 entered into advanced level which is divided into individual and team competitions. The design of the advanced level was aligned to the actual skills required in service, with focus on the comprehensive capability of service engineers. The engineers will be especially examined on their capability on relation maintenance of distributors and customers and the planning of service events through the module of “trial treatment under service scenario”.
Now, the customers care about the performance and quality of products and focus on the service quality of enterprises in their purchase. Lovol pays high level of attention to the satisfaction of customers and strictly follows the service principle of “focusing on customers” in order to settle all problems of customers through quality service. Lovol will focus more on the improvement of personal capability of overseas service engineers and the construction of overseas service teams, establish comprehensive service system and provide overseas users with more quality service.
Collated according to customs data,In October 2024, China's import and export trade volume of construction machinery was 48.$4.1 billion,Year-on-year growth of 24.2%。Among:Imports 2.$3.3 billion,Year-on-year growth of 33.1%;Exports 46.$0.8 billion
Guangxi Cummins,Zan 8 Review of past issues
November 20,Party Secretary of Shandong Heavy Industry Group、Chairman Man Shengang Meets with ZF Group Board Members、Peter, Head of Commercial Vehicle Solutions and Industrial Technology·Lyle,The two sides exchanged views on further deepening st
November twenty sixth-The 29th, bauma CHINA 2024 Yingxuan Heavy Industry Booth W5.511 Look forward to your visit. Witness the glory of construction machinery industry with us! ▌Plea
Copyright Notice 2002-2024 global-ce.com Construction Machinery Online. All rights reserved.
Address: Room 901, Building C, Ruipu Mansion, Hongjunying South Road No.15, Chaoyang District, Beijing.100107 P.R.China