Speed and passion brings the ultimate experience! Zoomlion's Efficient Service Is Highly Recognized by Customers

Riyadh, Saudi Arabia, in the sweltering heat，The highest temperature is 48.℃。It is under such high temperature roasting.，The service staff of Zoomlion have just completed a race against time.，With the ultimate ingenuity and efficient service，Get high praise from customers。After the service is completed，The customer sent a special thank-you letter.，It also requested the purchase of several more Zoomlion mainframe products.。

▲Zoomlion Truck_crane/ 'target='_blank' style='color:blue;'>Truck Crane at Saudi Arabia Project Site

Recently，In a project in Saudi Arabia.，An error occurred in the working range of a Zoomlion Truck_crane/ 'target='_blank' style='color:blue;'>Truck Crane，In order to ensure safe construction and project progress，Urgent need for service personnel for troubleshooting。In order not to delay the construction progress of customers，The Zoomlion service team set out immediately.，Overcome the sandstorm on the way、High temperature and other difficulties，Drive more than 700 kilometers，Arrived at the scene at 3:00 a.m.。

Upon arrival，The service staff of Zoomlion can't take a rest.，Begin troubleshooting immediately，Check every part carefully.，Analyze the cause of the failure，It was eventually found that the head angle sensor was damaged.，Needs to be replaced。Immediate provisioning from local sit，Under the perseverance of Zoomlion's service personnel，The fault was successfully resolved，The whole process lasted less than 30 hours.。

It is understood that，Same time，Two other cranes of other brands also failed at the project site.，However, only the equipment maintenance support of Zoomlion has received timely response and treatment at the first time.，The smooth progress of the project has been guaranteed.。For this reason，The project department also sent a special thank-you letter.，He also said that he would purchase several mainframe products from Zoomlion.。

▲The service personnel of Zoomlion are troubleshooting for the customer.

Liu Shengpeng, an engineer involved in the support mission, said.：“The conditions in the desert are very difficult.，But can troubleshoot for the customer、Solving difficult problems is also very worthwhile.。This time we were able to solve the problem in such a timely manner.，It is inseparable from the perfect service system we have established in Saudi Arabia.。”

Zoomlion has been formed in Saudi Arabia.“1+4+4”Network layout，More than 150 experienced service engineers，Network spare parts warehouse accessories can also support a full range of product maintenance needs.。At the same time，Zoomlion has also promoted the application ofZOOMLINKPlatform，Real-time view and early warning of equipment operation status，It was recently upgraded and launched.“Report for repair with one key”Function，Effectively improve the service response capability。

At present，Zoomlion Construction Crane 2024 Global Service Journey is in full swing，Zoomlion service engineers are delivering high standards to customers around the world、High value、Service with high satisfaction，Practice“Customer-centric，Create value for customers”The concept of service。

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