Shangchai Power: "Yi + Ren" Chengdu Special Service Station: Better than Good, Solid Backing for Users

Quick｜Major｜True feelings

In the southwest

Diesel powerRecognized by the market with excellent products

More rely on high-quality services to gain the trust of users

Diesel powerChengdu Special Service Station

Station master Jia Wenquan and his team

Exactly“Easy+People”The epitome of service brand

1Quick

Jia stationmaster introduced

Diesel power“Easy+People”

15 minutes to respond

Depart in 2 hours

12 hours to solve the problem

And other rigid standards

To achieve this goal,

The service station has established a capable service team.

And perfect service network、Service process

Service archives have been established for a large number of users.

Through predictive services

Resolve problems before they occur to the user

Achieve faster than fast service respond

2Major

Jia stationmaster introduced

Diesel power“Easy+People”Team

From the service network、Service standards、Personnel、Tool

All-round professional construction

Ensure that users of Shangchai Power have no worries

“Easy+People”Team

There is a strict hiring.、Training、Assessment system

Ensure that the personal quality of service personnel is excellent

Both service skills and service spirit

Extensive service network and accessories network

Ensure efficient response of services

Remote diagnosis、Maintenance system, etc

Use of modern service tools

Enabling users to enjoy

More comprehensive、Professional service

O as to ensure that the whole life cycle of the equipment

Deliver more value

3True feelings

Jia stationmaster thinks

The truth is true

It's about really thinking what the user wants.、Be anxious for the user

Really think about the interests of users

“Provide professional、Standardized service is the foundation

Other than that

We also strive to provide more value to our users.”

Since this year

Station Master Jia and his colleagues

For non-four、China VIbWait for new equipment

In actual use、Key and difficult points in the maintenance process

The system was carried out for users.、Careful training

It meets the urgent needs of customers.

“Many services are not for short-term profit.

But in the long run, brand identity has been established.、

Enhance the brand value

Exchange true feelings for more long-term cooperation”

Excellent service

Part of a quality product

Diesel power“Easy+People”Service team

Will continue to be available for equipment

Thoughtful service in the whole life cycle

Provide for the user

Quick、Major、Sincere service

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