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The first in the country! Yutong Environmental Sanitation After-sales Direct Service Center Grand Opening, Service Experience Upgraded Again!

September 06, 2024

Yu Xin goes together,Win-win future!September 5,Opening Ceremony of Yutong Sanitation's First Official Direct Service Center Held in Zhengzhou, Henan。Gun salutes roared,The lion dance is wonderful。Hu Wenbo, Deputy General Manager of Yutong Heavy Industry Co., Ltd.、Cai Yongjiang, Deputy General Manager of Yutong Environmental Sanitation Equipment Marketing CompanyAttend the scene,Enterprise representatives of outstanding customers of Yutong Environmental Sanitation、Yutong staff representatives together,Together, we witnessed this landmark moment.。

— 01 — 

The first in China to upgrade user experience

Opening Site of Yutong Environmental Sanitation Official Direct Service Center,An atmosphere of jubilation permeated everywhere,The guests and customer representatives experienced the charm of Yutong's sanitation service in an immersive way.。This is not just an opening ceremony.,It is also a transmission of service concept.,At the same time, it marks that Yutong Sanitation has stepped up to a new level on the road of improving user experience.。

Deputy General Manager of Yutong Heavy Industry Co., Ltd.

Hu Wenbo

Entering Yutong Environmental Sanitation Official Direct Service Center, A warm and kind breath came to my face.,Carefully arranged here for customers to rest、Negotiate and exchange、Accessories display and other multi-functional areas。In particular to an accessory display area.,Accessories required for Yutong sanitation maintenance are neatly displayed.,Touch the fitting directly to the terminal,At the same time of meeting the maintenance service at the station,It is also equipped with a number of maintenance teams to provide mobile outgoing services.,More efficient repair process,Meet customer needs more easily。

As an innovative platform for zero-distance communication with users,Establishment of Yutong Environmental Sanitation Official Direct Service Center,Will provide convenience for the surrounding customers.、Major、Efficient service experience,Create a new model of regional service with high standard of service quality。

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New Concept Promotes Service Quality

All the time,Yutong Environmental Sanitation is famous for its complete after-sales service system and high-quality service quality.,It has won a good reputation both inside and outside the industry.。On the occasion of the opening ceremony of the official direct service center.,Mr. Mao Shanbiao, Chief of After-sales Service Management Section of Yutong Environmental Sanitation Equipment Marketing Company, announced:“Yutong Environmental Sanitation is newly launched‘Yu Xin goes together’、Win-win future,With innovative direct service mode of manufacturer,The standard of customer service has been upgraded again。”

Chief of After-sales Service Management Section of Yutong Environmental Sanitation Equipment Marketing Company

Mao Shanbiao

“Yu”For Yutong,“Heart”Representing Yutong's attitude and results in serving customers,All Yutong people are required to use it.“Heart、Sweet”The service,Really make the customer feel“Comfortable、Peace of mind、 Don't worry ”,Work with customers all the way“Peer”。

Service standards for 12345 are introduced simultaneously.,Require all service team members to consistently“Be as diligent as possible、Trust all the way”ThisA service concept,Provide patrol inspection for customers、TrainingTwo freemium services,Make to the customer“24/7 service、One-stop service、Lifelong service”Triple Performance Pledge,With the help of self-supporting station service、Itinerant service、Stationed services、Customized servicesFour service modesTo be more attentive、Great service,Make the customer's car more comfortable、More peace of mind、More assured!

At the same time,Yutong Environmental Sanitation has built a number of tour stations throughout the country.,Provide customers with a number of service engineersOne-to-one stationary services,Service 0 distance,Help customers to continuously improve the level of Vehicle operation and management,Received unanimous praise from customers。On the opening day, the first customer who entered the site gave Yutong Environmental Sanitation a very high appraisal.“Choosing Yutong Sanitation is to choose a trust and peace of mind.”,This is also the consistent goal and pursuit of Yutong Sanitation.。

New service standards,Start a new service journey。Future,Yutong Environmental Sanitation will continue to increase“People、Vehicle、Station、Library”Service input,Continuous construction of environmental sanitation self-operated service stations、Tour site,Provide one-stop service for customers“Handover、Use the car、Keep a car、Take care of the car”Full life cycle service solution,All-round improvement of service standards,Support the high-quality development of environmental sanitation,Lead the industry to a more brilliant tomorrow!

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