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Sany Heavy Industry Co., Ltd.: Sincere Service? Thousands of Miles Away from Home, Staying in the Frontier, Starlight Sleepless, Service First

May 13, 2024

The northwest frontier,Deep in the desert,Where there is a Sany electric card, there are service engineers.,They maintain the efficient operation of each Vehicle.,To contribute to the development of the logistics industry in the western border of the country——Service Engineer Ou Guoshun,All over the vast Gobi Desert,Practice with speed and passion“Sincere service”A promise

Quick response,Late at night to help

April 202 in the morning,Chaxian County, Ili, Xinjiang,Ou Guoshun received an urgent call.,An electric card broke down at the railway station.。High wind and dark night,Ou Guoshun and his colleagues did not delay for a moment.,Take the risk of driving to the rescue

Careful investigation,Face the difficulties

After arriving at the scene,Ou Guoshun immediately devoted himself to Vehicle troubleshooting.。A cold night,Service engineers Hold The belief that the root of the problem must be found,Began a long and detailed data analysis.。

Starlight never sleeps,Get to the bottom of it

Fight all night,Judge that the problem is inside the high pressure box。In order not to affect the normal operation and safety of the railway station,Ou Guoshun towed the Vehicle back to the factory for overhaul.,It was finally determined that the motherboard was damaged.,After immediate replacement of the motherboard,The vehicle was thoroughly tested.,Ensure that the vehicle returns to normal operation

Wanli away from home and stationed in the frontier,Starlight Sleepless Service First。“No matter how difficult and challenging it is.,SANY service engineers always rise to the challenge,No worries about choosing Sany”,The customer's praise is the best affirmation of Ou Guoshun.。

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