Quality mountains and rivers, service with heart! Sunward Intelligent Service Wanlihang Activity Enters Ghana, Africa

Create value for customers

Measure responsibility with footsteps Go to the mission with practical work

From inland to deep blue 

Walk from the plain to the mountain 

From China to the World

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Listen to your customers Solve customer concerns

Send care Pass on sincerity Solve your worries

Quality, mountains and rivers, service with heart

Sunward is with you

July 2023，Sunward's domestic service journey is in full swing.，On the other side of the ocean in Ghana, Africa，Sunward Intelligence also joins hands with local agentsXGHThe company jointly set up an after-sales service team.，Launching the Ghana Service Journey。

Ghana is located in West Africa.、The northern shore of the Gulf of Guinea，Its land area is slightly larger than that of Hunan Province in China.，The population is 32 million，Known in history“Gold Coast”，Rich in natural resources， Gold 、 Cocoa 、Oil is its top three export earner.。

Ghana is one of the key national markets of Sunward Intelligence in West Africa.。Starting in 2020，Sunward Intelligence Zhongda Dig Enters Ghana Obuasi One After Another、A Sangguo、Taqua and other 15 regions，Cumulative sales of hundreds of units，Widely praised by customers。While sales are growing，The service team of Sunward Intelligence is also trying to ensure the customer experience.，Deepen the quality of service。

Not afraid to cross mountains and rivers，Serve thousands of miles of peers

Africa, July 2023·Ghana

May to October every year，It is the rainy season in Ghana，The road is muddy and difficult to walk.，The Vehicle could not pass，The after-sales service engineers of Sunward Intelligence rely on two legs to practice.“Serve with heart”A promise，Visit local customers one by one，Free maintenance of equipment、System upgrade，Help customers solve practical problems。

Stand the test of time，The quality is rock solid

Africa, July 2023·Ghana

Hot and rainy、Muddy wading，24 hours operation，These working conditions are the same for Sunward intelligent Excavators.“Piece of cake”！Not only“Resistant to manufacture”，Efficiency is also high，Highly praised by local customers。

When Ling Hongyang, an intelligent service engineer of Sunward, visited Unit 531,，The owner, General Manager He, couldn't help asking questions.：“After more than 1000 hours, the efficiency of other brands of Excavators will come down.，Only the Excavator of Sunward Intelligence，After working for more than 1000 hours,，The efficiency is still the same as when I bought it.，Fast，Be able to work！”Engineer Ling held his glasses in a simple and honest way.，Say：“As long as the maintenance is in place，The equipment will work hard.！”That's all，Relying on rock-solid quality.，Sunward Intelligent Excavator has been creating value for customers。

Across language differences，The service is sincere

Africa, July 2023·Ghana

With Chinese manufacturing entering Africa，Local customers in Africa are also becoming more and more popular.，And trusted this brand of construction machinery from China.——Sunward intelligence！This is due to the excellent performance of the product.，It is also closely related to the intimate service of Sunward Intelligence.。Sunward pays special attention to the training of local drivers.，Hand in hand to guide African partners to maintain the equipment、Troubleshooting。

“Sunward is good！Made in China is good！”Service engineers pay hard work and sweat，Across the differences of language and culture，Let African customers experience the sincerity of Sunward Intelligence.！Thumbs up from African partners。

△Akufado, a local employee in Ghana, is concentrating on changing the oil.。

In addition to sending service engineers to the local area.，Sunward Intelligence also pays attention to localized services。After-sales service engineer Akufado is a typical example.，As a native of Ghana,，He has worked in the agency of Sunward Intelligence in Ghana for four years.，Gradually grow into an excellent after-sales service engineer.，Be sincere，The work is also very smooth.！He told the Wanlihang Service Team，His biggest dream is to come to Changsha, China.，See for yourself how the excavator is produced.。

So far，Ghana's Service Journey is still in full swing.，The service team of Sunward travels through forests and rivers.，Has visited more than 20 Chinese and foreign customers.，A comprehensive physical examination was conducted on more than 50 excavators.，But this is just the beginning.，There is no end to service。Coming up，The people of mountains and rivers should also measure the land of Africa with firm steps.，Create value for African customers with practical actions，Will“Made in China，Made by the wisdom of mountains and rivers”Make a golden signboard，Shine on the hot soil of Africa！

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