Cummins: Industrial Market Customer Care | True Core Guardian, e-Road Peer!

August 24, 2023

Reliability of industrial market equipment、Extremely demanding attendance。

In order to ensure the efficient operation of equipment，Bring better service experience to users，Recently，Cummins Launches Series of Customer Care Activities in Industrial Market in the Second Quarter。Through industrial market equipment inspection、Training on the use of user equipment、Four-stage equipment new machine inspection and use training、Activities such as Burt's Bees equipment installation and activation，Help users to understand the equipment in all aspects、Better use of equipment。

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Heart-warming service

eIt should be complete

Cummins Interacts with End Users，ProvideRegular equipment inspection、Equipment use training、Fault monitoring and active service，Remote calibration and other support and services，At the same time，Popularize the standard of consumables for products in the fourth stage of industry，Enabling end users to better understand how to properly select and use consumable products。

Digital Intelligence Service

LeadeChou

Dedicated Bluetooth adapter for Cummins engine function expansion for four-stage device users——Bee，Make targeted presentations，Help users take the lead in daily operation。Burt's Bees can not only help users get it done.Equipment calibration update and fuel consumption management，Provide early warning of failure、Full-time guard and maintenance management of equipment，It also has a massive database.，Assist users in daily operation。

At the same time，Cummins is also associated with service stations.，Improve the service capability of the four stages of industry，The ability to troubleshoot，Disassembly of aftertreatment、Training and empowerment in real Vehicle fault diagnosis and treatment，And through the collaboration of service resources to the user in time.、Efficient、Professional service support。