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Shantui Service | Don't be afraid of wind and rain, forge ahead

August 14, 2023

First-line after-sales engineers rushed to the scene in the rain,Interpreting Shantui's Service Commitment with Practical Actions。

12 in the morning,Just when most people are in dreamland,Shantui After-sales Service Engineer Xie Debiao Receives Emergency Call:Client: Boss LinSE60-9WThe equipment is out of order,Work is blocked。Faced with this unexpected situation,,Xie Debiao did not hesitate,Put on your work clothes immediately.,Start the service Vehicle,He rushed to the construction site in the night rain.。
After arriving at the construction site,Xie Debiao immediately started troubleshooting.。Sweat and rain,The clothes are all wet,But he threw himself into the repairs.,Resolve equipment failures,After nearly two hours of careful maintenance.,The equipment was finally repaired.。Boss Lin's expertise in Xie Debiao、I am deeply grateful for the professionalism.。He said:“Engineer Xie's quick response and efficient maintenance,It not only solves the urgent need in our work.,I am full of praise for Shantui's after-sales service.。”

Shantui Excavator is committed to providing perfect after-sales service system.,Put customer needs first。Day or night.,No matter what the environment,Shantuidu will repay the trust and support of the vast number of users with high quality service.。

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