[User says] Quality + Service! XCMG, "Super Partner" in Northwest Mines

An endless Gobi desert deep in the northwest.

There is an open coal mine.

Dozens of Xugong mine cars shuttled back and forth.

Powerful、Leading performance、The quality is stable

Take on the important task of mine transportation

Market recognition，Strength out of the circle

“Xugong Mining Machinery，Exceeded our expectations.。”Manager Yang, who contracted the mine project, said.，“Transportation equipment for open pit mining，It is necessary to maintain high quality operation efficiency to meet the production operation of the mine.，The running time of XCMG equipment can be as high as 20 hours every day.。”

At present，There are several construction teams in the mining area where Manager Yang works.，Each construction team has about 15 groups of equipment.，Auxiliary Motor Grader、Sprinkler、Refueling Trucks and other equipment。

“At present, my construction team is almost all XCMG's equipment.，Compared to a few years ago.，It's simply earth-shaking.。”Manager Yang said excitedly.，“You know，In 2015, we bought the first domestic equipment in the mine.，It is a large mining Excavator of XCMG.。But this attempt.，Let us have a new understanding of domestic brands.，Original equipment performance of XCMG、Efficiency，It has surpassed foreign brands.。That's when it started.，Domestic equipment represented by Xugong began to enter the mine in an all-round way.。”

After that，Manager Yang's coal mine，It began to specialize in domestic mining equipment represented by Xugong.，Conducted several market surveys and field visits。In the year of the investigation，The mine has successively purchased XCMG 75-125-ton mining Excavator，And matching mining dump Truck。

Quality service，Two-wheel drive

According to the statistics of the mining area，Also filled with a Truckload of stones，The loading efficiency and operation comfort of Xugong mining Excavator are completely comparable to foreign brands.。“The operator works more smoothly.，The labor intensity of drivers has also been reduced.；Every day, the overall scale and efficiency of Xugong mining excavator loading are more outstanding.。The mine is competing for efficiency and workload.，Xugong mining excavator is absolutely the benchmark of the mine.。”To this，Manager Yang used the data to draw a conclusion.。

Not only is the work fast，Quality and Stability of Xugong Mining Excavator，Manager Yang was also full of praise.。From the delivery of the first device to today，Manager Yang managed and used dozens of Xugong mining excavators.、Mining Dump Truck，Working continuously for more than 20 hours every day，Not only has there been almost no problem during the warranty period,，Beyond the warranty period, the quality is still rock-solid.。

Although there is“Gold quality”，However, Xugong Mining Machinery has not slackened its service.。Go deep into the mining area，Xugong Mining Machinery will“Service guarantee network”Move forward to the customer's door，Set up in the mining area.Maintenance service point and spare parts warehouse on standby 24 hours at any time。“With the strong support of XCMG after-sales engineers，We have trained professional equipment maintenance engineers in the mining area.。This kindPoint-to-point one-stop‘Butler service’，Be able to respond positively at the first time，Minimize downtime，Better ensure the high attendance rate of equipment。”

In Manager Yang's opinion，Xugong Mining Excavator and Mine Car，Whether it's value for money，Or quality、Efficiency，All can be used“Perfect”To describe。It is also in this kind of continuous good experience for customers.，Let Xugong become the most shining domestic brand in the northwest mine construction.。

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