December 05, 2022
In Lingong's overseas market,A number of people have emerged who are skilled in their work.、Enthusiastic and reliable service pioneer。
They face their customers directly, Know the needs and urgency of the customer, Always keep a sincere heart.,Timely response、Resolve problems quickly,Interprets the temporary work“Major、In time、Caring”The concept of service,Has received the praise of our customers.。
In Vietnam
Service Manager A Yue's daily life
Zheng Wenyue is the service manager of Xing'an Branch, a Vietnamese distributor of Shandong Lingong.,Has nearly 15 years of maintenance service experience。He is diligent in his work,Be skilled in skills,Helpful,Everyone calls him Ah Yue affectionately.。
Not long ago,A Yue received a service request from a major customer in Gaoping.,The customer's tone is a little anxious.。A Yue reassured the client on the phone.,And fully understand the performance of the equipment before and after.,And then,Bring any accessories you might need.、The tools are off。
Gaoping is located in the mountains.,200kmDistance。A Yue drove for 6 hours and finally arrived at the customer's place.。Too late to rest,It was immediately put into service investigation.。Experienced, he soon solved the problem.,The client's tight brows were also relaxed.。
After troubleshooting the problem,Yue, call the driver.,Explain the knowledge of product operation and maintenance in detail for them,And told the customer:“We must pay attention to the daily maintenance of the equipment.,Good machine maintenance can create more value for you.!”
In Georgia
The intimate service person of Caucasian customers
Georgia is located in the central west of the South Caucasus.,About 2/3. Mountainous and hilly areas,Most of the area is above 1000 meters above sea level.,Local construction machinery and equipment are mainly used in road construction and infrastructure construction.。
Local agent of LingongELITEService ManagerTengoHe has been engaged in it for 10 years.SDLGPost-market service work,He is conscientious and responsible、Willing to learn,Diligently provide customers with accessories and all kinds of technical support work.,Gain customer recognition and reliance。
In recent years,The construction of several expressway projects in Georgia has led to the demand for equipment sales and spare parts.。TengoHe often runs customers with the temporary work team.、Look at the working condition、Recommended spare parts and service。Now we all know that Tbilisi has a Chinese construction machinery parts.。
He not only sells accessories to every customer.,Service also to every customer,Slowly, the whole machine is recommended to them.。China Road and BridgeLotManager Zhao, the equipment manager of the project department, kindly called him“Caucasian intimate service person”。
They are all ordinary and unusual service personnel of Shandong Lingong Overseas.,They insist“Customer-centric”,With diligence、Dedication、Loyalty、The spirit of dedicated temporary workers,It has won the high recognition and trust of customers for Lingong brand.。
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