August 05, 2020
The new coronavirus has been rampant since late January. During this period, as a responsible state-owned enterprise, valin donated millions to fight against the epidemic. At the same time, hualing star horse mixer and Tractor appeared in the epidemic areas all over the country, helped the construction of vulcan mountain and Raytheon mountain hospital, and implemented the transportation of epidemic prevention and control materials. In order to ensure the normal operation of Vehicles carrying out epidemic prevention and control task, valin xingma after-sales service is also on standby at any time, and actively escort Vehicles carrying out epidemic prevention and control task.
On the evening of February 14, a customer in chaoyang, liaoning province was driving to the yuanling section of hang-rui highway when the Vehicle broke down and was unable to continue driving. The customer is very worried because they are carrying urgently needed supplies to fight the epidemic and the local service station has not yet been restarted. The customer got through the 400 service hotline, which calmed the customer and reported to the company leader at the same time. After discussion, the headquarters quickly formulated the service rescue plan, and decided to be implemented by changde yongxin valin service station. After receiving the service instructions, Yang bo, the stationmaster of the service station, immediately took people to more than 160 kilometers in the rain to carry out the rescue service mission.
After more than 10 hours of unremitting efforts, the vehicle was successfully repaired on the afternoon of February 16. After the vehicle resumed operation, the customer from the heart place praise valin star horse's service, and to perform the service rescue mission of the service personnel sent a number of text and voice messages, said gratefully: Thank you. Thank you very much. Thank you. Throughout the &;
In the face of the epidemic, although the after-sales service work is difficult, but the implementation of the epidemic supplies transport customers more difficult. Marketing branch customer service department, he said: Under such circumstances, the more we cannot reduce the quality and requirements of after-sales service, we must do our best to ensure the delivery of anti-epidemic materials, which also reflects the responsibility and responsibility of valin xingma as a state-owned enterprise. Throughout the &;
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