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Focus on talent value to create customer value -- caterpillar leads the transformation of construction machinery industry

June 15, 2020

November 19, 2019 solstice 21, 2019 CAT® The final of the Asia Pacific competition kicked off at the caterpillar d-tech demonstration center in chichibu, Japan, where top operators from China, southeast Asia and Japan gathered for a three-day competition. Xu xin, the operator from wujiang district of east China li xing xing, an agent of CAT, won the overall champion of China region. He will compete with the champions from Asia Pacific, Europe and America in the global finals in Las Vegas in March 2020. Best hands ” The title.

2019 CAT®

the final of the Asia Pacific championship was officially kicked off at the caterpillar d-tech demonstration center in chichibu, Japan.

2019 CAT® The competition is caterpillar's biggest global event in recent years. How did this global engineering machinery event originate? What vision does caterpillar carry? I had the opportunity to interview Mr. Jason Conklin, vice President of caterpillar global infrastructure, and Mr. John Fallows, managing director of caterpillar global infrastructure in Asia Pacific.

Mr. Jason Conklin, vice President, caterpillar global infrastructure and Mr. John Fallows, managing director, caterpillar global infrastructure Asia Pacific

global attention to the sustainable development of operator talent industry events

& other; The global event attracted more than 10,000 runners from more than 30 countries, including nearly 3,000 from the asia-pacific region. And the ongoing Asia Pacific final online has received a lot of attention, we through the online live and synchronized with everyone wonderful event process, the asia-pacific region alone watching more than 3 million people. Throughout the &; 'Shared Mr. John Fallows. Through this competition, we hope to provide a platform for excellent operators from all over the world to exchange experience and display skills, so that they can have a deeper understanding of CAT's intelligent machines and technologies in an interesting way, and enjoy convenient, safe and efficient working experience. In addition, we also expect to enhance communication with these operators on the front line through the competition and hear the most authentic feedback, so as to provide better products and services. Throughout the &;

Mr. John Fallows, managing director, Asia Pacific, caterpillar global infrastructure

Since May 2019, the CAT fighter competition has held 33 qualification matches in various regions of China for multiple rounds of selection. Due to the focus on highly skilled people in the industry, caterpillar's people-oriented philosophy, and commitment to. Create value for customers ” Advanced products and smart technology are the foundation of this competition. The operators in this competition are equipped with a new generation of CAT Excavator equipped with intelligent technology, which will test their agility, operation skills and construction skills using CAT intelligent technology. How to combine technology with operational experience to improve efficiency is also one of the highlights of the game.

definition of intelligent technology; efficient construction leads the industry transformation and upgrading

Unlike countries with highly intelligent construction industries such as Europe and the United States, most Chinese operators tend to rely on empirical technology for construction operations. In the construction industry in the process of intelligent transformation and upgrading, the market demand for high-skilled personnel is increasing. With the launch of a new generation of CAT Excavators and intelligent solutions in China in 2017, and the expansion of the product line over the past two years, CAT intelligent technology has gradually become part of operators' daily work.

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competition operators challenge excavation project

& other; Judging from the feedback we've received in China, even Chinese operators who have traditionally relied on experience have a high level of acceptance of smart technology. Nowadays, many operators and owners in China are young people who are quick to accept new technologies and applications and are very interested in smart technology products. Anyone who USES a smartphone or tablet in their daily life can easily master CAT smart technology. Throughout the &; John Fallows also has faith in the Chinese operators ahead of next year's global finals. This is a challenge related to the application of science and technology and experience. I believe the Chinese operators' quick adaptability and rich experience make them not inferior in the competition. I am looking forward to this grand carnival gathering the world's top operators! Throughout the &;

operators in the competition challenged pipeline laying project with CAT intelligent technology and exquisite skills

The new generation of CAT Excavators with smart technology has redefined efficient construction. By improving construction accuracy, intelligent construction can help operators greatly improve construction efficiency and safety, and further reduce fuel consumption and construction impact on the environment. & other; We have received a lot of positive feedback from our Chinese customers who are very pleased with the new generation of CAT excavators. & ndash; Fuel efficiency has been significantly improved, and technologies such as slope control systems have helped reduce labor costs and improve construction efficiency. Throughout the &; Mr. Jason Conklin says. North America, Europe, Japan and Australia have already adopted smart equipment in a considerable scale of engineering construction, while China is currently in the preliminary stage of exploring technology construction. However, we believe that the new generation of CAT excavators will become more of a choice for Chinese customers in the future due to their emphasis on efficiency, environmental protection, safety and long-term benefits. Throughout the &;

Mr. Jason Conklin, vice President, global infrastructure construction, caterpillar

In addition to the intelligent technology can help operators to achieve easier work, the new generation of CAT excavator from the innovation of the cab design from the point of concern for every operator. Many customers and competitors reported that the new generation of CAT excavators had a cleaner interface, wider views and more comfortable seats, which greatly reduced their sense of fatigue. Overall, the feedback we're getting from our Chinese customers shows that the new generation of CAT excavators is taking their day-to-day operations to a whole new level. Throughout the &; Jason Conklin Shared.

to adapt to the changes in the market all-directional solutions to help customers improve competitiveness

In addition to focusing on the sustainable development of equipment operators, caterpillar has always been based on the changes in the market environment, continue to provide customers with high-quality products, technology, service as one of the solutions, to help customers improve the competitiveness of the market. & other; China has long been one of the most important regions for caterpillar's global operations. Chinese customers have higher cost control requirements for operating applications and fleet profitability. The design of the new generation of excavators has fully considered the needs of Chinese customers, so they have aroused great attention and strong interest. Throughout the &; Jason Conklin.

Jason Conklin: Although the new generation of CAT excavators has become more fuel-efficient from the product itself, we are still committed to protecting customers' fuel costs from the service side through fuel consumption support policies. Together with a strong network of agents, caterpillar can quickly respond to user feedback and always provide excellent support to customers. Agent quality service is one of our main competitive advantages in the Chinese market. Throughout the &; John Fallows also mentioned it. In addition to fuel consumption support services, caterpillar also strive to provide customers from the purchase of the machine to the maintenance of a full range of peace of mind service. Our financing program helps customers reduce stress during purchase, extended warranty service after sale, and a range of component repair services to maximize efficiency throughout the life of the equipment. Throughout the &;

And as China's construction industry has shifted to smarter, local brands have quickly followed suit, and caterpillar has faced tougher competition. & other; It's a virtuous circle. In the face of such challenges, Jason Conklin responded confidently. & other; Caterpillar has always been customer-centric. The continuous emergence of new products in the industry can promote the common progress of the industry, constantly rich product lines and personalized services, to better meet the rapidly changing needs of customers. We will also gradually improve caterpillar's global service network. Throughout the &;

Caterpillar has been paying close attention to the sustainable development of construction machinery equipment operators, in the face of high-skilled talent market demand gradually increase, caterpillar has joined agents, by organizing un-experienced operator training to help them improve their skills and promote their professional development, and ultimately help in the construction level and improve the efficiency of construction industry.

In the future, caterpillar will continue to focus on delivering customized devices to different types of customers. For example, GC models for customers looking to balance construction efficiency and machine costs, and new models for the high-end and utility markets that will continue to be introduced in the future. Caterpillar will always be based on the changing needs of customers, continue to innovate products, technology and diversified services, with caterpillar's leading solutions to create greater value for customers, help them build a better world.

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