January 05, 2023
At the beginning of the new year,Everything is renewed。Shantui is making efforts again in pavement products., “2023 Paving and Milling Service Guarantee in Action”The special customer care activity officially kicked off on January 3 at Shantui No.2 Main Engine Factory.,And radiate to the whole country.。
This special customer care activity team,By the customer service center associated with the company's production plant.、Quality、Members of R & D Department,Take advantage of the idle period of customers during the Spring Festival to the Paver、Milling Machine for a comprehensive physical examination,Investigate hidden dangers,Ensure that the equipment is in the best working condition when the construction period comes.,At the same time,Relevant leaders of the company will go deep into the front line and face customers directly.,Listen to the customer's comments on the equipment,Organizational improvement,Comprehensively improve product performance。
Adhere to the business philosophy of customer satisfaction effectively throughout the whole process of enterprise development and operation,The original intention of Shantui to maximize and strengthen road equipment remains unchanged.。As the most competitive enterprise of pavement equipment in the industry,Shantui is committed to paying more attention to customer needs.、More focus on customer experience,It can provide customers with personalized product solutions and worry-free equipment guarantee solutions.。In this customer care activity,Members of the group will strictly enforce the principle of not missing one province and one city.、Don't miss one family,Do not miss a host、Do not miss an inspection item。This is why Shantui always insists on taking customers as the center.,Think what the customer wants,Be anxious for the customer,Meet the needs of customers,To provide customers with first-class products、Technology、Service,Achieve customer value,Build a harmonious customer relationship,The best embodiment of win-win cooperation with customers。
Shan Tui,Not only to provide customers with integration、Intelligent construction scheme,And attaches great importance to the sale.、After-sales service,Shantui service·Quick, accurate, steady and ruthless。That is:Hurry upQuick response to customer demands,Accurately solve customer problems,Stabilize customer relationships,Punish severely for all behaviors that customers are not satisfied with.!To provide customers with equipment life cycle escort program。Make unremitting efforts to become an industry leader in smart construction solutions!
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