Across the mountains and seas, the service is boundless, those moments, they..

December 12, 2024

In the service team of Sany Construction，There is such a group of people.

They always appear where customers need them most.

Those warm moments.，They，

Race against time with action，Fighting in the front line of the project。

Persistence in harsh environment，They have no complaints

April 2024，He Zhenghong as a resident service engineer，Have been stationed at the site of crushing equipment for months。At that time, Ruoergai County was experiencing a rare sandstorm and snowstorm.，The wind is howling，Sand and dust filled the sky，But Engineer He did not shrink back.，Always maintain a high degree of concentration and patience.，The equipment was thoroughly and meticulously inspected and repaired in the wind and snow.。In order to enable customers to better grasp the operation skills，Engineer He personally carried out the demonstration operation.，Instruct the customer operator to practice，Until the other party has fully mastered it.。“Customers choose us，No matter how difficult it is.，We all have to do our best to help our customers resume production.”，This is He Zhenghong's commitment to customers.。He has a first-class service and diligent working attitude.，Highly recognized by customers。

Customer's urgent help，They come rain or shine

September 2024，On the Qinghai-Xizang Plateau at an altitude of more than 4000 meters.，Due to the extreme climate，Oxygen is thin，Every step seems extremely difficult.，Huang Guowei, a service engineer, became the guardian of the plateau crushing equipment.。From Lhasa to Shigatse，On this snowy plateau.，Engineer Huang is guarding the equipment day and night.，Help customers to explore the way up the mountain，Even if you walk through the wind and snow every day.，They are always the first to arrive at the scene.，Ensure the normal and efficient operation of the equipment。A bitter cold wind，Piercing coldness，A journey of hundreds of miles，Even crossing the mountains is not enough to resist Engineer Huang's footsteps.，He has won high praise from customers for his excellent service quality and professionalism.。

Persistent pursuit of excellence，They are constantly innovating

July 2024，To help Guangzhou customers upgrade the exhaust channel，Achieve ideal production effect。Zheng Weifeng, service engineer, rushed to the scene at the first time.，Take swift action，Worked overtime until 3am for a week.，Helped the customer solve this pain point as quickly as possible。Time is pressing in the face of upgrading.、The challenge of transformation is arduous.，Even in the high temperature environment of up to 40 degrees for maintenance，Engineer Zheng never flinched.。With professional service and unremitting efforts，He has won praise from his clients.，And received a silk banner.。

Service is no small matter，They care for every customer with their heart.

January 2024，Due to the lack of oil in the spreader equipment of Chongqing customers, it was not refueled in time.，Cause the failure of the lubricating system of the spreader，Urgently contact Huaxi Service Engineer Liu Hanqi for maintenance。Engineer Liu received the call of the fault.，With Xie Feng、He Zhifeng、Liao Xinlin braved the rainstorm.，Drive to the factory。Due to the difficulty of maintenance，Four people work together to check every part that may have problems.。In order to find out the cause of the failure as soon as possible,，They need to check and test on the hot equipment for a long time.，His work clothes were soaked with sweat again and again.，With the passage of time，The salt in the sweat congealed into white patches on the clothes.。With everyone's efforts，The equipment gradually resumed normal operation.。They know，Ensure the timeliness of equipment、Safe operation is their original intention and mission.。They put their customers first.、The service spirit of customer priority has won the unanimous praise of customers.，Customers thanked them.，And presented a silk banner.。

These are just a few of the many stories of Trinity Service Engineers.。They are in ordinary posts.，It interprets the profound connotation of responsibility and dedication with its own practical actions.，“In a paranoid manner，By all means，Make the service to the utmost.”。

2024 is a year full of challenges and opportunities.，The service engineers of Sany Construction won a series of red banners.，Each silk banner is engraved with full praise and affirmation from customers.。