November 20, 2024
Since September this year,A game to“Enjoy the service,Enjoy carefree”As the theme,Designed to deepen customer relationships、High-end customer visits to enhance service experience are in full swing in the field of Liugong motor Grader.。The whole activity covers more than 20 provinces and cities in China.、And deep into the hinterland of the plateau.,Not only has a service upgrade been completed,It is also the fulfillment of Engineer Liu's commitment to every distinguished customer.。
During this visit,Liugong dispatched an elite team composed of regional service managers and senior service engineers.,They come with a deep respect for their customers.,Make full preparations in advance every time you arrive.,Gain insight into customer's specific usage and historical issues,Make sure every communication hits the pain point.,Provide solutions that best fit your needs。
During the visit,Liugong service team not only carried out a comprehensive inspection of the customer's equipment.,It also teaches the correct operation and maintenance skills.。What's more,,Team members remain open at all times,Patiently listen to every voice of the customer。Questions and challenges raised by customers,Engineer Liu quickly set up a special technical support team.,Ensure that every problem can be solved in a timely and effective manner。
This kind of meticulous service,It not only improves the operation efficiency and stability of the equipment,It brings peace of mind and confidence to customers.。Many customers said:“Engineer Liu's service is warm and reassuring.,This is one of the important reasons for choosing Engineer Liu.。”At the same time,Engineer Liu also received valuable feedback from it.,Customer trust and support,It provides a strong impetus for Liugong to continuously improve the quality of products and technology.。
Engineer Liu will continue to uphold the concept of customer first.,Through continuous visits and service optimization,Constantly surpass oneself,Pass the care for customers to every corner。Future,Engineer Liu will work hand in hand with customers.,Work together to create a more brilliant future。
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