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Cummins Brightens the Future for Customers with Service

November 19, 2024

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Recently,Sponsored by Cummins East Asia Distribution Division Power SectorGenerator Set Market Dealers MeetingHeld in Fujian。Yu Pingyuan, General Manager of Power Sector of Cummins East Asia Distribution Division、Party Secretary of Chongqing Cummins Engine Co., Ltd.、Deputy General Manager Yu Hai,Colleagues who lead the parts business and service teams on both sides,And colleagues from Cummins China Business Division,AndPower Plate Generator Set Market DealersGather together,Focus on post-market development,Win-win cooperation through consultation。

 

Work together for a win-win situation,Fully empower customers

In order to enhance the comprehensive competitiveness of dealers,Enhance its ability to cope with the complex market environment,Cummins provides full support for dealers.,Help them better serve their customers,Improve business coverage and service quality。

 

Professional training and technical support

Cummins provides dealers with coverageEquipment maintenance、Fault diagnosis、Technology upgradeAnd other professional training.,Ensure the dealer team keeps abreast of industry development and technological progress。ThroughOnline Platform and Offline PracticeCombined training model,Further enhance the level of specialization and standardization of services,In order to better meet customer needs。

 

Industry insight sharing

Cummins regularly reports to dealersShare the latest macro economy、Market dynamics、Technology trends and changes in customer demand,With detailed industry data analysis and field research,Help dealers understand the market in depth,Quickly adjust business strategies,To provide customers with more accurate and efficient services。

 

Customer support and cooperation

Cummins actively organizes communication activities with distributors,IncludeDealer conference、Customer trainingEtc,Enhance the business ability and market competitiveness of dealers。At the same time,Through joint customer visits、Organize training on maintenance and efficient use of equipment,Help customers to improve equipment management level,Optimize the use experience。

 

Quality driven,Innovative solutions

Cummins Genuine Parts has over 100 years of engineering experience,I'm studying、Significant investment in design and testing,To ensure high engine compatibility and superior quality,Ensure that the equipment can be used for a long time、Stable、Efficient operation。Provide customers with more advanced technology、The performance is stronger、Better fuel economy、Reliable and more durable products。

 

Meticulous service,Full Life Cycle Escort

Cummins can provide customers with a full range of Generator set technical services.,Including regular inspection、In-depth inspection、On-site support for major matters, etc.。Through regular patrol inspection and in-depth equipment inspection,Greater reduction in the risk of failure,Prolong the service life of equipment。Cummins also provides customers withOn-site support services for major events,Help customers deal with unexpected situations,Ensure that the generator set is always in better operating condition,Significantly improve customer satisfaction。

 

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