September 23, 2024
As of August 1,The 22nd National Service Wanlihang Activity of Yingfeng Environment has lasted for nearly two months.,More than 70 cities all over the country,In-depth visits to nearly 800 customers,The 16573 of Taiyingfeng environmental sanitation equipment was comprehensively tested.。This journey of service,Comprehensive coverage,And focused,Committed to providing quality services for Yingfeng Environmental Sanitation Equipment。
At present,The era of new energy has come.,CompareFuel Vehicle,Investment payback period of new energy equipment of Yingfeng Environment 2-3 years,Reduce total lifecycle costs by 32 percent%。However,Most of the operators of sanitation Vehicles are fuel Vehicle drivers.,It still maintains the traditional operation habits.,Low acceptance of new energy sanitation equipment,In this case,Improper use or maintenance methods often affect the performance and life of the equipment.。So,Providing professional service care and technical support for new energy sanitation equipment has become particularly critical.。
Professional patrol and accurate pulse control
For new energy equipment nationwide,Yingfeng Environment dispatches a special team composed of senior service engineers.,Carry out comprehensive and meticulous inspection。From the health of the battery system to the smooth operation of the motor drive,Then to the efficient coordination of intelligent control systems.,As well as the standardized process of daily maintenance,Every detail is not spared.,Ensure that the equipment is in the best operating condition,Effectively prevent potential failure,Improve overall operational efficiency。
Problem feedback
The battery support is rusty
Satisfied with the service
Patrol inspection is in progress,It was found that the battery bracket of several vehicles in the same fleet of customers was slightly rusted.。
After investigation and diagnosis,Determined because of its coastal location,Seawater is highly corrosive,It is easy to produce rust,May cause perforation of the battery case。Quickly customize the treatment plan for customers,It has saved nearly 500000 yuan of losses for customers.。
Quick problem solving and worry-free operation
Facing all kinds of technical problems that may arise in the use and maintenance of new energy sanitation equipment,Infore service engineers diagnose and provide immediate solutions on site。For complex cases requiring further processing,Start the green channel for quick allocation of spare parts,Ensure that the problem is properly solved in the shortest possible time.,Enable the continuous and stable operation of customer equipment,No worries。
Gian
Problem feedback
High failure rate of high pressure water pump
Satisfied with the service
The service engineer of Yingfeng conducts a comprehensive inspection of the vehicle.,It is found that the water filter element of the high-pressure water pump is not cleaned.。The reason is that the driver is worried that the water filter element assembly may be damaged during disassembly.,Therefore, cleaning is not carried out。
Training Enabling Escort
During the service of Wanlihang,Carry out a number of training sessions on the operation and maintenance of new energy sanitation equipment,Senior New Energy Service Engineer,Around device performance、Operational specifications、In-depth explanation and practical demonstration of key contents such as troubleshooting and daily maintenance。Through the close combination of theory and practice,Help the customer team to improve their professional skills,Improvement of equipment maintenance capability。
Chengdu
Problem feedback
How to troubleshoot
Satisfied with the service
Through the special training of new energy three-power case,Help customers establish standard methods for rapid maintenance and response。At the same time,Carry out daily maintenance training,Including how to clean equipment、Check the battery status、Replace wearing parts, etc.。
Customer Care and Building Trust
Service Wanlihang is not only a service activity.,It is also an in-depth customer.、Understand the requirements、The process of building trust。Yingfeng Environment always puts customer needs first.,Not only committed to providing excellent technical support,Customer care is integrated into every detail.,Through direct customer communication,In-depth understanding of market needs and expectations,Collect customer feedback,Continuously optimize service process and product performance。
In this journey across thousands of mountains and rivers,Yingfeng Environment not only demonstrates its strong technical strength and service capability,It also conveys the firm commitment and persistent pursuit of new energy sanitation.。With the continuous promotion of service Wanlihang activities,,Yingfeng Environment will uphold“Everything creates value for customers.,Surpass competitors and create value for customers”Code of conduct,Continuously improve product quality and service quality,Serve customers wholeheartedly。
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