September 06, 2024
From the lofty mountains of Ningxia to the vast Chilechuan of Inner Mongolia,Then to the land of Sanxiang in Hunan.,The service spirit of Zoomlion is like the hot summer sun.,Fiery and determined。In the midsummer of 2024,Zoomlion Construction Crane Branch was launched.“Affection for the customer's heart,Ingenuity service line”Service Wanlihang Activity,With practical actions to interpret the people of Zhonglian.“Craftsman spirit”。
Ningmeng station:The witness of grassland and desert
July 30,The Service Wanlihang Activity of Ningmeng Branch kicked off in the hot summer.。Facing the vast prairie and the vast desert.,Wanlihang Team is facing difficulties.,Like a ship of the desert.,Embarked on the journey of serving customers under the scorching sun。
Due to the large number and uneven distribution of Ningmeng customers,,It was decided after discussion,The service team is divided into five groups for synchronous visits.。The scorching sun cannot stop Zoomlion people from fulfilling their promises.、Dare to take on the pace;It lasted 16 days,The footprints of the Wanlihang team cover Yinchuan City.、Guyuan City、Zhongwei city、Baotou City、Ordos City、Hohhot、Wulanchabu League、Xilin Gol League and other areas,The journey is more than 3000 kilometers.。
Visited many alliance customers and 50 key customers on the spot.,Check and repair 18 sets of equipment,Understand the customer's needs、Listen to the customer's suggestion、Careful communication and explanation with the customer to eliminate the customer's concerns、Enhance customer confidence,Share the correct methods of equipment operation and maintenance,It interprets the service commitment of Zoomlion with practical actions.。
Hunan station:Enthusiastic response from the land of SanxiangAugust 6,Hunan Branch's Service Wanlihang Activity was officially launched in Changsha。Over the next few days,,The service team is also non-stop.,Footprints are all over Changsha、Xiangtan、Yueyang、Loudi、Shaoyang、Hengyang、Chenzhou、Yongzhou and other regions,The journey is more than 2000 kilometers.。More than 20 equipment were visited on the spot.,In-depth exchanges with a number of alliance customers。
The Wanlihang team listened carefully to the opinions and suggestions of customers.,Solve customer problems efficiently;Technical support and training for customers,Gain insight into the operation of the equipment,Carry out after-sales service inspection,And collect the customer's spare parts requirements。With professional skills and a positive attitude,Won the unanimous recognition of customers。
A common belief,A common pursuit
Whether it is the grassland and desert trip of Ningmeng Branch,Or is it the trip of Hunan Branch to Sanxiang?,The service team of Zoomlion has shown a high sense of responsibility and mission.。Future,Zoomlion will continue to uphold“Affection for the customer's heart,Ingenuity service line”The concept of service,To provide customers with better quality、Efficient、Professional service experience,Help the industry develop,Create a better future together。
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