Shantui Customer Care Travel | Raising the Flag of Care Overseas
August 23, 2024
▌Different skin colors，But their vision of development is consistent.，Language is different，But their praise of caring is highly consistent.，Always want to bring you the best products.，Always want to bring the best service with you.。
▌When the rows push against the mountainLOGOYes“Gold armor”Appeared in the Democratic Republic of Congo, South Africa.，All show the pride and pride of Shantui people.，“A great power weighs heavily”The power has been firmly rooted in this fertile soil.。Also confirmed with strength.“Customer satisfaction is our aim”This hard target。Let the flag of love fly overseas！
▌It is native，It is also the world，Not at all ambiguous.，Shantui's love has no boundaries.、Restrictions on national territory，Some are sincere care for customers.。And our caring trip is about to start here.。
▌In the near future，A terminal customer in the Democratic Republic of Congo purchased a total of 16 sets of Shantui products.，AmongDL300-C3 Push machines enter the African market for the first time，The company attaches great importance to this product.，Take advantage of the development of this caring activity.，Our service care team members arrived at the scene at the first time to contact customers for handover service.、Operation and maintenance、Guidance on all aspects of safe driving，Customer leader's professional service to service personnel is highly recognized by customers。It also enables overseas customers to directly feel the elegance of Shantui service.，After the handover，Our service staff presented the carefully prepared gifts to the customers.，At the same time，It is also timely for this caring trip.、An active label。
▌In the Democratic Republic of Congo, a land full of vitality and challenges,，Bulldozer has become an important tool for construction and development.。This powerful construction machinery and equipment，With its solid tracks and huge buckets.，Demonstrate unparalleled strength.。In the construction project in the Democratic Republic of the Congo，The Bulldozer took the lead，Eradicate rugged terrain，Fill in the gully。Although the advantages brought by the mainframe make overseas customers benefit a lot.，But as long as it's a machine,，There will be“Ill”When，For the service personnel abroad, it is not as convenient as in the mainland.。The complex local geographical environment and harsh climatic conditions often bring great challenges to the maintenance work of service personnel.。
▌ Once ，At a local mine.，The customer's device has experienced an emergency failure，Because it is the busy period of homework.，If it cannot be repaired in time,，Will be subject to the adverse consequences of the work stoppage。In order to avoid this kind of situation.，Our service staff ignored the fatigue of the long journey.，Be immediately involved in the inspection of equipment failure。With professional skills and rich experience，The cause of the failure was quickly diagnosed，The mechanism of the failure and possible solutions were explained to the customer in detail.。Facing the customer's anxiety，In a patient and professional manner，Answer the customer's questions one by one.，And provides a targeted maintenance program.。Let customers admire the skills of Shantui service personnel.。And today，We came here again with love.，The familiarity，That kindness，Meet like friends.，It also shows the integration of Shantui's international services.。
▌When visiting customers in the DRC region，We do not regard caring as a task of work.，Because that would shackle our idea of service.，This care is not just for mechanical equipment.，It also permeates the cooperation and communication between people.，We will take Shantui's equipment as the carrier.，Let Service Boost Beautiful Hopes and Dreams，Opening up a better way for the future of the Democratic Republic of the Congo！
