August 21, 2024
“Be a service engineer,Have such awareness and preparation.,Dare to walk alone late at night.,Otherwise, don't come.。Serve with heart,Not a slogan.,It is a kind of responsibility and responsibility.。
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Northeast China at the beginning of the year,The land is still covered with snow.。Liu Ruipeng, the service engineer, has just finished preparing for lunch.,A rapid ringing of the telephone brought him back to the battlefield of his work.:Technical transformation of rotary valve for a 100-ton crawler belt in Xing'an League wind farm, Inner Mongolia。The scene is an unprecedented challenge,The average wind speed reached 25.m/s,It is very difficult to stand in the wind.。But Liu Ruipeng is very clear about his mission and responsibility.,With tenacious will, he fought for five hours.,The installation of the rotary valve was successfully completed。Followed by cold winds and sub-zero temperatures.,Completed the inspection and commissioning of the equipment,Ensure normal operation of the equipment。
Liu Ruipeng prepares parts for customers and delivers them
This day,Tong Jinfeng just finished 160.TBThe boot service for,It was 11 o'clock at night when I returned to the company.,When he was about to return to his residence,Receive a 100-ton Crawler Crane oil spreader motor oil injection from the customer、Help call for high servo pressure alarm,If not handled in a timely manner,The progress of the project will face delays。The customer's anxiety is obvious.,He was eager for Tong Jinfeng to arrive at the scene as soon as possible.。Face the urgent needs of customers,Tong Jinfeng did not hesitate at all.,Drive to the construction site immediately。After six and a half hours of running through the night,Arrived at the scene around 5:40 a.m. the next day.。The customer said reassuringly:“With your service guarantee.,I have a bottom in my heart.!”
With excellent professional skills and rich experience,Tong Jinfeng quickly replaced the new motor seal.、Adjust the servo pressure。The equipment was restored to normal at 7:30.,The progress of the project has not been affected.。
Tong Jinfeng conducts equipment inspection for customers
Liu Ruipeng,As a post-90s generation,He has been in the service position for seven years.,To be ready、Responsive professionalism,Be fearless of the cold。
Tong Jinfeng,Race against time,Gallop in the rain,Even if you're passing by,He'll stop, too.,Perform a detailed inspection of the customer's equipment。
Behind the smooth operation of each equipment,It is inseparable from a professional service team.。They are always ready、Respond quickly,Day and night、Pay in silence,Always stick to it“Customer first”The original aspiration,Build a solid line of defense for the equipment。In their simple words,:“Be a service engineer,Have such awareness and preparation.,Dare to walk alone late at night.,Otherwise, don't come.。Serve with heart,Not a slogan.,It is a kind of responsibility and responsibility.。”
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