August 12, 2024
Thousands of miles of ingenuity,Service often accompanies。August 8,The Launching Ceremony of Zoomlion Intelligent High-altitude Machinery 2024 Global Service Wanlihang was solemnly held in Zhonglian Intelligent Industrial City High-altitude Machinery Park。
Ren Huili, General Manager of Zoomlion Intelligent High Machinery、Wang Jian, deputy general manager、Deputy General Manager Tong Gang and other leaders of the Business Department,And the heads of various functional departments attended the launching ceremony.。
Excellent ingenuity creates a new height of service。This activity will focus on the service system.、Service resources、Service feedback、Service monitoring、Warehousing outlets、Supply of spare parts、7 Dimensions of Service Skills,Promote a series of service upgrades,Committed to providing more intimate services for global customers、Efficient、Professional service experience。This indicates that Zoomlion's intelligent high machine isGlobal Service StrategyA solid step has been taken.。
△Zoomlion Intelligent High Machine 2024 Global Service Journey Activity
Sincere departure,Accompanied by service
At the launch ceremony,Ren Huili, general manager of Zoomlion Intelligent High Machinery, delivered an enthusiastic speech.。He stressed:“In today's globalization,Service has become an important part of the competitiveness of enterprises.。
Zoomlion Intelligent High Machine will always‘Customer first’As the core values of the enterprise,Through this Global Service Wanlihang event,Will further deepen the communication and contact with customers,The spirit of service with ingenuity,Bring more to customers around the worldExcellent value experience。”
△Speech by Ren Huili, General Manager of Zoomlion Intelligent High Machinery
It is reported that,The Global Service Journey will span six continents.,Go deep into 44 countries and regions,By building a service by、Marketing、Research and development、11 action teams composed of elites from various departments such as quality,Face to face with customers,Listen to customer needs、Focus on customer feedback、Provide more timely、Precise solutions。
This move not only reflects the deep layout of Zoomlion Intelligent High Machine in the global market.,It also highlights its continuous innovation and breakthroughs in the field of service.。
Ingenuity,Keep improving
In order to ensure the efficiency and accuracy of services,Zoomlion Intelligent High Machine will continue to promote end-to-end management,Accelerate the integration of front and back office,Break down barriers,Improve response speed,Establish and formStandardization、Visualization、Intelligence、DigitizeService system。At the same time,The company promises a 10-minute quick response.、Solution available within 24 hours、Solve the problem completely within 48 hours.Efficient service standards,Practice with practical actions“Customer first”A promise。
The atmosphere at the launching ceremony was warm.,Mr. Wang Jian and Mr. Tong Gang, Vice General Manager of Zoomlion Intelligent High Machinery, presented flags to the representatives of the Global Service Team.。
△Service Spare Parts Manager Yu Kai
And yuan Liwei, manager of the overseas service department, took the oath on the stage.
And then,Yu Kai, Manager of Service Spare Parts Department, and yuan Liwei, Manager of Overseas Service Department, led the service engineers to a solemn swearing-in ceremony.,They vowed that they would“Honesty and responsibility”The spirit and“Be jealous of slowness”The execution of,To provide the best quality for global customers、The most professional service。With the issuance of Ren Huili, General Manager of Zoomlion Intelligent High Machinery“Set out”Orders,The service Vehicle pulled out slowly.,Go to the front line,Officially announced the full launch of the 2024 Global Service Journey。
△Zoomlion Intelligent High Machine
2024 Global Service Wanlihang Activity Launches in Full
The words are sonorous,It's like a war drum,
The momentum is like a rainbow,Reflect a firm belief。
On the journey of global service,The service staff of Zoomlion Intelligent High Machine are full of sincerity.,With“Leading service”For the target,Build an attitude、There is speed、Industry service benchmark with temperature,Create value experiences that exceed expectations for global customers,Move forward on the journey of service and dream。
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