AI Future of Digital Intelligence Interconnection | Deji Mechanical Intelligent Feida Service System
June 26, 2024
Deji Machinery has been established since 1999.，To create a national brand.，It is our duty to break the situation that China's high-end equipment mainly depends on imports.。At present, more than 800 sets of asphalt mixing stations are in service all over the world.，Products are available in all provinces in China.、Municipalities and autonomous regions，And exported to Russia.、More than 40 countries and regions such as Australia。Back in 2006，Deji Machinery has found that overseas equipment is far away and service network coverage is difficult.，As a result, the problems encountered by customers in the use of equipment are often not solved in time.，For example, Australia、Customer equipment in India and other places，It takes several days for domestic engineers to arrive at the equipment site.，This not only affects the efficiency of the equipment.，It also directly affects the use of equipment and the construction progress of the site.。
In the increasingly serious homogenization competition of traditional construction machinery，Deji Machinery will take the lead“Big data”Introducing technology into traditional construction machinery industry，Developed and launched Feida service system，Collect the operation data of the equipment remotely，Current during the use of the equipment、Voltage、Temperature and other key parameters are fed back to the rear in real time.，Combined with the experience data that Deji Machinery has accumulated in the asphalt mixing equipment industry for many years,，Digital twinning of the device is achieved。
The service engineers of Deji Machinery use this system to conduct remote consultation on the customer's equipment.，Became the client device's“Health consultant”。Whenever and wherever，Whenever there is a problem with the device，They can immediately analyze and locate the cause of the problem through the collected data.，And guide the customer's operators to troubleshoot the problem。Onsite services that could have taken days or weeks，Problems can now be solved in a matter of hours，It not only greatly improves the service efficiency.，It also saves service expenses.，Achieve a win-win situation for both customers and enterprises。
The voltage and current of the specified equipment can be monitored in real time on the operation interface of Deji Machinery Asphalt Mixing Station.。For example, the current of the mixing pot is an important parameter to monitor the working state of the mixing pot and the degree of mixing uniformity.，Observe the abnormal current of each part of the equipment on the display screen.，We can warn the potential failure of the equipment in advance through the fluctuation of the data.。
With the support of Feida Service System，Modeling and analysis of equipment status by using data，Put forward reasonable maintenance suggestions to customers according to the use of equipment。The system can predict the replacement demand of key components.，And give an alarm in time.，Allows customers to accurately plan maintenance and production based on these tips，Ensure that the equipment is kept in optimum working condition。Feida Service System is not only an intelligent solution for customers.，It also helps customers better use and care for their equipment。At the same time, Deji Machinery is also using this platform to conduct in-depth analysis of product design.，The application of big data not only optimizes the customer experience，It also provides an important basis for enterprises to improve and upgrade product design.。
In intelligenceAIUnder the background of the digital age，The intelligent information service of Deji Machinery is becoming more and more accurate.、Convenient，Troubleshooting is no longer a distant challenge，It translates into the romantic experience and warmth of remote support.，Let the problem be solved。In the era of information explosion，We are connected through the Internet.，Crossing geographical restrictions，Efficient remote technical support。The intelligent information service of Deji Machinery is not only applicable to the equipment within the warranty period.，At the same time, it has continued to provide digital remote support for our old stations outside the warranty period for many years.，Still keep that unremitting long-distance guard.。
In a changing market，Deji Machinery always adheres to the user-centered principle.，Continuous optimization of product performance，Improve user experience，It is this insistence.，Let us go further in the fierce market competition.。
The original creator：Li Xin
