Shantui: Customer satisfaction is our aim? Race against time to ensure urgent delivery
June 18, 2024
▌A hydropower project in Zhejiang Province is a key development project in Zhejiang Province.。It is located in Zhejiang、Gan、In the mountainous areas of three provinces of Anhui，It undertakes two major parts of the construction hub project and the power generation project.。The pivotal project includes the barrage.、Secondary Dam、Power station at dam toe and resettlement, etc.。The construction of the project involves 1509 households and 5790 immigrants.，They are scattered in 15 townships in the city.，In order to ensure the construction progress，The construction party urgently needs a 26-ton roller to compact the dam.。
▌At this time，The construction site is in the rainy season.，There will be a risk of flash floods and large-scale landslides at any time of continuous rainfall.，The Road Roller must be delivered to the construction site at the top of the mountain before the landslide.，Otherwise, the project will face suspension.。
▌June sixth，The customer urgently contacted the sales specialist of Shantuidao Machine，Local marketing personnel rushed to the customer company overnight to discuss face to face.。Customers make demands on us.：Be sure to be on the Dragon Boat Festival（Number 10）To the top of the mountain。
▌According to the customer's requirements，Shantui will stock up immediately on June 7th.，After a 48-hour trek，Around 5:00 a.m. on the 9th.，Transport to the foot of the mountain。By this time, the mountain road had been washed out.，The cart cannot pull the roller up the hill.，If we wait any longer,，The road collapsed and expanded，Will cause customer downtime，The loss is huge。
▌At this critical juncture，Shantui sales and agent service personnel after discussion，It was decided that the salesman would drive a pickup Truck in front to explore the way.，On the premise of ensuring safety，The agent service personnel directly drove the Road Roller up the mountain in the rain.。A muddy and bumpy road，A steep hill，Small trees bent by mountain torrents，Let our personnel have their hearts in their throats.，But they have only one belief.：Go forward，Deliver the equipment to the customer's construction site on time。
▌In this extremely harsh road environment,，Shantui'sSR26H-GRollers with their golden cores，Equipped with Linde's most advanced electronically controlled plunger pump motor，The closed hydraulic system controls the servomechanism of the axial piston variable displacement pump by operating the handle.，Adjust the pump swashplate angle，Achieve stepless speed change；Adjustable motor displacement，Achieve low-grade climbing，High-grade flat ground，Two speeds。When going uphill，Under the adjustment of hydraulic system，Avoid loss of control of the roller due to excessive speed，Too slow to cause the engine to stall or fail to provide sufficient power。
▌After two hours of mountain road.，The roller was finally delivered to the customer at noon of the Dragon Boat Festival.。The service personnel filled the equipment with oil.，And teach customers how to use and maintenance matters.。The customer said：Shantui products are not simple.，The dedicated service of Shantui people is even more amazing.！Looking forward to the next cooperation.。
▌When the staff of Shantui drove back that afternoon,，There has been a flash flood on the road.，Impassable，Everyone on the bus is glad that the car was successfully delivered to the customer before that.，No delay in customer construction。
▌Delivered before flash floods and landslides，Race against the clock。Here it is“Be kind all the way”The attitude of Shantui people！Practice with practical actions“Customer satisfaction is our aim”，We never fail to live up to the trust of every customer.，Because of you，We will go further.！
