June 12, 2024
Recently,Adhere to“Service creates value”The idea of,2024 Trinity“Service Wanlihang”Indonesia stationGrand launch。Xu Ming, Senior Vice President of Sany Group、Huang Jianfeng, Chairman of the Business Department of Sany Asia Pacific Region, Visited the Launching Site,Witness the important moment together.。
“Service Wanlihang”Designed to help customers solve their problems,Actively collect customer suggestions,Dig deep into market demand,To provide customers with more competitive SANY products。
For the next six months,,Seven teams of service engineers will visit over3000 customers,Comprehensive inspection of the local area in Indonesia20000 equipment,Make sure that the failure issue gets 100% Solve 。They will uphold Trinity's service culture with the highest standards.,Achieve the goal of zero complaints,Achieve 100% customer satisfaction%。
This event also includes a series of value-added services.,Uch as operator training、Cab cleaning and air conditioning filter maintenance, etc.,To fully meet customer needs。The engineer will also provide part inspection、Air conditioning performance test、Personalized services such as device gap adjustment,Ensure optimal equipment performance。At the same time,Sany will also introduce special engine oil、Filter、Promotional discounts on parts such as tyres,Further give back to customers。
Before,2024“Service Wanlihang”Uzbekistan stationThe curtain has been raised,Commitment will be 100%More than 400 devices were inspected for completion rate.,And patrol the equipment.、Maximize satisfaction in customer training and accessory promotion。Coming up,2024“Service Wanlihang”It will also be launched in various overseas markets.,Continue to deliver an exceptional service experience to our customers around the world。
2010,SANY pioneered in China's construction machinery industry“Service Wanlihang”Activity,Committed to creating value for customers in service、Building trust and partnerships。
Nowadays,With“Globalization”The advancement of the strategy,“Service Wanlihang”It has gradually expanded to many countries and regions around the world.。No matter where,Sany will always be in an unremitting state of mind.、An indomitable attitude of service,Practice“All for the customer”The purpose of,Deliver beyond customer expectations、High quality service beyond industry standards!
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