June 07, 2024
Recently,Volvo Trucks Global Service Skills Competition(VISTA*)Semi-Final Grand Opening in Italy。Four elite teams from China——Sichuan Liyuan Xingwo、Fujian Minwo、Nanjing Suwo and Beijing Woka,With excellent service skills and stable performance,Compete with the world's top service technicians on the international stage。It is worth mentioning in particular that,Nanjing Suwo with its outstanding strength and outstanding performance,Successfully entered the global finals,Demonstrate Chinese service skills and quality consistent with Volvo Trucks' global standards。
Since its inception in 1957,Volvo Trucks Global Service Skills Competition(VISTA)Held every two years,Known as the automotive service industry“Olympic Games”。The competition aims to inspire teamwork.、Develop team competence,And through a comprehensive survey of the team in information collection.、Skills transformation and other abilities.,Promote the self-improvement and capability development of after-sales service personnel,Create value for improving service level and customer satisfaction。
China participated in the competition for the first time in 2007.,All the timeVISTAOutstanding performance in the competition。Under the guidance of Volvo Truck's global unified service standards,The Chinese team demonstrated the highest level of after-sales service skills in China.。
In the semifinals in Italy.,The dealer service teams of Volvo trucks and Volvo buses around the world have launched fierce competition.。The four teams from China are involved in Vehicle start failures.、Active safety system camera failure、TCEngine failure、Faulty transmission assembly,AndVRExcellent performance in the investigation of electric Vehicle fault handling and other links under the environment,With solid basic skills and superb service skills, he won the high recognition of the contestants present.。
Mr. Dong Chenrui, President of Volvo Trucks China, said.:“VISTAThe competition is not just an honorary competition in the field of professional services.,It is also an important platform for after-sales service personnel to improve their skills and experience.。By participating in this top international competition,We not only show the world the professional service spirit and excellent skills of the Chinese team.,It also further strengthens our service capability.。This is the key to our customers' high attendance rate.,It is also a strong support for us to promote the high-quality development of China's logistics industry.。”
Committed to continuous improvement of service skills,Let customers experience the sincere care of the brand。VolvoVISTAThe competition not only shows that the brand is people-oriented.、Customer first service tenet,It also highlights Volvo Truck's high attention to after-sales service.。Future,Volvo Trucks China will continue to improve service quality and professional skills,Continue to be efficient、Safe、Comfortable products and extreme speed、Major、Worry-free service commitment,Helping China's Logistics Industry to Develop with High Quality。
*VISTAIntroduction:
Volvo truckVISTAGlobal Service Skills Competition,Founded in 1957,Originally for Swedish Volvo technicians。1977,The competition has a worldwide reputation.,It attracted Volvo dealers from all over the world.。Today,VISTAThe competition is an international service skills competition held every two years.。
Volvo Truck and Volvo Bus dealers around the world can participate.VISTAThe big game,About qualifying for the competition,Teams are required to complete two events including theory and practice.。
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