Liugong & Guangkang Service Wanlihang | Quality Enjoyment, Loader High-end Service in Progress

Spring is warm and flowers are blooming，Liugong Loader Service“Enjoy the service，Enjoy carefree”As the theme，Embark on a journey of service，Strive to create customer-specific worry-free operation experience。

Enjoy customized care

This service has covered nearly 200 customers all over the country.，Involving more than 1000 loaders，Visited more than 30 provinces and cities，Linkage with more than 100 service outlets。By listening deeply to the voice of customers，Continuously close the distance with intimate service，Create greater value for customers，Let love be everywhere。

The service team of Engineer Liu always puts customers first.，In-depth investigation of customer needs and equipment history issues in the early stages of the event，Ensure accurate interpretation and professional advice in face-to-face communication。During the activity，We customize a full range for every high-end customer.、Professional Equipment Solutions，Design maintenance scheme and improvement measures for special working conditions。Scene，We conduct a thorough physical examination of the customer's equipment，Eliminate potential hazards at one time，While listening to the customer，Tailor-made car purchase/Replacement scheme，Meet individual needs。

Relying on intelligent electronic control and remote digital service technology，Liugong service engineer monitors equipment status in real time，Early warning of abnormalities，Enable remote troubleshooting and software upgrade（OTA），Minimize downtime，Prolong the service life of equipment。Supported by powerful technical support background，Service team can establish quick feedback and technical communication channels at the first time，By listening and collecting dealers、Customer feedback，Timely establishment of technical support team，Respond quickly to customer needs，Solve all kinds of technical problems immediately，Continuous optimization of product development and technical quality。

Diversified training  Service empowerment

During the event，In order to bring professional and reliable services to customers，More than 1000 service engineers in Liugong's service team are also improving their service capabilities through empowerment training.。Since March，Liugong loader service started.“Project Houlang”，National service engineers set off a learning boom，Through theoretical study and practical exercises.，Lay a solid foundation for the quality service of Liugong loader。

Liugong Service always adheres to the concept of creating value for customers.，Innovative service mode，To provide customers with better quality、Efficient service experience，Continuously expand the breadth and depth of business coverage，Create a first-class service brand in the industry！

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