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Concreting with You | SANY Excellent Service Engineer of 2023 Announced!

March 01, 2024

February 29,The annual Sany Group“Trinity Day”The commendation party was held as scheduled.。Six excellent service engineers of pumping stand out from more than ten thousand service engineers in China.,Won the group“Excellent Service Engineer in 2023”Honorary title。Let's enjoy their style together.,Feel how they win praise from customers with their professional skills and service spirit.。

Excellent Service Engineer of the Group

Hu Zewei

Pump road agent in Anhui

328 service orders were completed throughout the year,Zero negative reviews、Zero complaints,Customer satisfaction 100 points,The one-click call rate is 100%,Timely arrival rate 100%,Achieve single accessory sales of 3.66 million,In 2023, the service accessories index ranked first. 。He forecasts future spare parts demand plans for customers.,Ensure customer equipment attendance,Obtain unanimous praise from customers。

Excellent Service Engineer of the Group

Liao Tiejun 

Pump Road Yunnan agent

871 customer services completed throughout the year,Zero complaints、Zero negative reviews,100 points for service order satisfaction,Praised by customers for many times。Responsible for the after-sales service of the first batch of more than 80 electric equipment of Yunnan Jiantou, a major customer.,Stick to your post conscientiously,His busy figure can be seen on the customer's construction site 365 days a year.,Perfect interpretation of the first brand of service。

Excellent Service Engineer of the Group

Wang Shuanmei

Guangdong pump road agent

Sales task of spare parts in 2023:4 million,Actual completed sales of 4.19 million yuan,Sales task completion rate 105%,And that collection rate is 100%。Customer service satisfaction 100 points,Fifteen years like a day.,Zero customer complaints,With their own practical actions, they have practiced the consistent service concept of Sany Service.。

Excellent Service Engineer of the Group

Liu Zhengrong

Pump road agent in Sichuan

Responsible for diamond customer Chengdu Precision in 2023(Customers use a complete set of SANY 164 equipment,After that, the first batch of 50 Sany electric mixers were purchased.),Its service ability has been highly praised and recognized by customers.。581 service orders throughout the year,The one-click call rate is 100%, Sales of spare parts are 3.5 million,Ranked first in Sichuan region。

Excellent Service Engineer of the Group

Wang Kejun

Pump road agent in Ningxia

Responsible for the first batch of electric equipment in Qinghai in 2023,Ensure efficient operation of all equipment,Win the trust of customers。At the same time, he served as the Xicheng High-speed Railway Project.、Special service engineer for key projects such as Maerdang Hydropower Station,Ensure the normal operation of key project equipment。The annual sales of spare parts reached 2.43 million yuan.、Overhaul man-hour business 17.50,000 yuan,Awarded the honorary pacesetter of the agent's post-market contribution in 2023。

Excellent Service Engineer of the Group

Xia Wangwang

Pump Road, Vietnam self-camp area

Responsible for Vietnam service,Assist and guide agents to complete more than 800 equipment travel activities in 2023、Technical renovation of more than 200 equipment;150 times of agent training completed,Assist agents to train customers 300 times。More than 20 people have been trained in 23 years and passed the primary technical transformation certification of pump Truck.,More than 10 people have passed the intermediate certification of pump Truck.,Greatly improve the level of local service skills。

 

In the selection of excellent service engineers,,There are also 10 excellent service engineers for pumping who also deserve our praise.。They performed well,With rich experience.、Excellent technology and hard work tenacity,Provides customers with efficiency、Professional service,Has won the trust and praise of customers.。They are the pride of the Trinity Pumping Service Team.,It is also an example for everyone to learn.。

 

A trickle of water,Merge into the sea;A little starlight,Illuminate the Milky Way。The award of these 16 outstanding service engineers,It is not only an affirmation of their personal abilities.,It is also the customer's recognition of the overall strength of the Sany service team.。They practice it with practical actions.“In a paranoid manner,By all means,Make the service to the utmost.”A solemn vow,Escort for customers。

Remain true to our original aspiration

Forge ahead

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