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Sany Heavy Industry Co., Ltd.: Excellent Service Story | Hot in the Ice and Snow

February 28, 2024

Zhangjiakou in December is already covered with ice and snow.,The cold wind is biting,The outdoor ambient temperature has reached.-10℃Following,Road Machinery and equipment have also entered the winter break period.。In the snow and ice,There is a figure in full swing shuttling through the equipment parking lots of various customers.,He isRoad Machinery North China Branch Zhangjiakou Service Engineer——Zhu Invention。

Approaching the New Year,In order to ensure the smooth start of the equipment after the customer year,A year ago, Sanyi Road Roller launched a nationwide free technical rectification and after-sales service for double-drum roller engines, fans and gear pumps.,Let customers use the equipment worry-free、Start construction more smoothly after the year。

Zhangjiakou has a vast area,The equipment is relatively scattered,Most of the customers' equipment is parked in the remote suburbs.,It's freezing cold、The arrival of heavy snow has undoubtedly added a lot of difficulties to this work.,But Engineer Zhu smiled and waved his hand.:“Now that the customer has chosen our product,,I have to be responsible for my clients.,Try our best to create value for customers.。”

After completing the technical transformation task in the responsible area,,Engineer Zhu quickly went to Chengde, which was also affected by the heavy snow.、Baoding、Langfang、Tianjin area,Support local service colleagues to promote technical transformation projects。

In the work of technological transformation in various places,Engineer Zhu cooperated closely with the local team.,Various difficulties and challenges have been overcome.,The task of technical transformation has been successfully completed.,At the same time, his professionalism and dedication have also won high praise from customers.。

Customers have expressed:“Engineer Zhu has a strong professional level and practical ability.,His advice and solutions helped us a lot.。”

“His work attitude is conscientious and responsible.,Always able to solve problems in a timely manner,We were very satisfied。”

Engineer Zhu's performance has made customers highly recognize the Sany brand.、High level of trust,It also sets an example for colleagues to learn.。In all regions of the country,There are also many people who have been sticking to their service posts.“Engineer Zhu”Guys,They stick to their ordinary posts for a long time.,Deduce“The Most Beautiful Trinity”The style of the times。

Let's go to all the Trinity devices.“Escort”Salute!

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