February 27, 2024
“ Hello ,Hello,This is Xugong Service.。”After the phone is connected,The opposite side hurriedly conveyed the equipment problem of a customer in a Central Asian country.。 Original ,1 set purchased by the customerXLC22000 Crawler CraneHave arrived at the construction project site,Due to urgent construction period,The construction party requires that the equipment must arrive at the construction site.10 daysPut into use internally。
Hear this,XCMG service engineers Hu Mingfeng and Xia Feng immediately realized that this was an urgent task.:“Don't worry,We'll be there as soon as we can.,Ensure that construction is not delayed,Please rest assured。”
(Second from left is Hu Mingfeng.,Right one is Xia Feng.)
“Set out,Go to work!”
The road is uneven.、Crisscross,Hu Mingfeng and Xia Feng set out from their accommodation at eight in the evening.,DriveMore than 600 kilometers,Time consumingEight hours,Arrive at the project site,Prepare for the equipment assembly at the first time,Even in the faceMinus 20℃The severe cold,Nor did they slow down their work.。
Pass by Hu Mingfeng、Xia Feng's efforts,Assembly work that would have taken 10 days,They finished it in only four days.。
December 20,XLC22000 up and running,Put into operation in advance,The first lifting task was successfully completed at the construction site.。
”We're always here.“
Service site,Hu Mingfeng、Xia Feng pairs of equipment outriggers one by one、Turntable、Derricking cylinder、Big arm、Chaoqi、Counterweight and winch、The hook and other parts are precisely assembled.。And then,They methodically began to check the equipment.Working condition of 120m super-lift main boomSafety performance、Repeatedly test the stability of winch action。When all work is completed,They remain at the scene.,Ensure that the equipment is operating optimally。
For Hu Mingfeng、Xia Feng's performance,The customer was deeply moved.,Take the initiative to write a letter to express gratitude for XCMG's services:
“First of all, I would like to thank you for your long-term support to our company.。As a partner,We deeply feel that your company has given us strong support and guarantee in our work.。
Special thanks to your service engineers Hu Mingfeng and Xia Feng.,They have in their workExcellent technical skills and strong sense of responsibility,Problems existing in the construction shall be found in time.、Handle properly,Be serious in your work、Strict implementation of rules and regulations,In time、Effectively solve the existing problems,Ensure the normal operation of the equipment,Strong communication and coordination skills,Can be well integrated into our work.,It fully reflects the management level of your company。So,Our company affirms the work achievements of the two service engineers.。
Future,We are confident to carry out in-depth with your company.、Win-win cooperation,Results-oriented,Make another success。Thanks again!”
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