Not afraid of winter! Yutong Mining Card Launches Special Service Activity of "Cold Winter Accompanied by Warmth"

December 29, 2023

The temperature plummeted，How to ensure the normal and efficient operation of mining cards in cold environment，It is a difficult problem that puzzles the operation of many mining areas.。In order to ensure the efficient operation of the mining card in winter,，Provide comfort for customers、High quality car experience，Special development of Yutong mining equipment “Accompanied by winter·I have the warmth”Special service activities，Write winter warmth for our customers，In this cold winter, I handed in a high score.。

This winter special service activity has been organized and carried out for key customers throughout the country.，All over the world，Yutong Mining Card After-sales Service Team takes the initiative to visit，Carry out systematic spot inspection and investigation of Vehicles，Ensure that all details of the Vehicle are in the best operating condition，To provide customers with quality service experience。

The event has been launched since November 15.，It has been carried out in many large and small mining areas throughout the country.。In view of the anxiety caused by the use of Vehicles in winter in the mining area，After-sales service personnel of Yutong Mining Card carry out a series of customer care actions through direct service.，Include：PTCHeating system inspection、Engine/Inspection of cooling system of motor, etc.、Safety inspection of new energy road、Driving safety operation training、Energy-efficient driving training、Vehicle problem guidance and external managementAnd so on，Make sure that even in the cold of winter，Yutong Mining Card can still play steadily.“Capable、Can save、Safer”Product features，Safeguard vehicles throughout the winter“Full of fighting power”。

While sending care to customers，After-sales service personnel also conduct customer visits and research.，In-depth understanding of the customer's vehicle needs，Listen to real feedback and suggestions from customers，And combined with the customer's special car scenario，Carry out professional analysis on historical maintenance of vehicles，Be good“Professional consultant”Solve problems，Help the customer“Use the car well、Keep a good car”，Received the unanimous praise of customers.。

A cold winter，An oncoming cold wind over the mine，Undoubtedly, it adds a weight to the service.“Natural test”。In the view of Yutong Mining Card After-sales Service Team，Ensure vehicle safety、Efficient operation，It is the belief above everything else.，It is also a commitment to customers.。Because of the promise to make customers worry-free after sale.，They are in the cold winter.，Come across a thousand miles with responsibility.。

In order not to delay the normal operation of the mining area，They took advantage of the noon break.，Race against the clock，Take off the heavy cotton-padded clothes.，Pack light，Careful spot inspection and investigation of vehicle details，Ensure that all details of the vehicle are in the best operating condition。Although the wind is cold，Maintenance tools are cold.“Frozen hands”，They still make every link of the service perfect.，Carefully and strictly control every detail，Because that's all there is.，Vehicles can only be safer in the course of later operation.、More efficient。

In the eyes of the customer，After-sales service of Yutong，Always reassuring.。Yutong combines the self-research and industry chain control capabilities of Sandian to provide one-stop service with direct service as the main part.，Quickly solve the customer's car problem。

The after-sales service team covers the whole country.，24-hour online rapid response to after-sales needs。Cultivate new energy, three power+Vehicle service technical team，Provide lifelong free surgical support for customers。Through targeted provision of resident services、Regular visits、Thematic activities provide intimate value-added services for customers，Customer-centric，Create greater value for customers。

As long as the customer needs it.，We're here all the time.。