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Customers of Shangong: Calm in the world, gain tranquility, treat people in good faith, and win return

December 27, 2023

Today's hero,As the name suggests

Zhang Taicheng,Take things in stride,Treat people with integrity

Throughout this season's special forces training camp of mountain engineering machinery,You probably won't even notice him.——Dark skin,Not a tall build.,A low-key and reserved personality。This is Zhang Taicheng,A seemingly unremarkable middle-aged man.,However, it has the talent of a master hidden in the city.。You know,In this impetuous modern society.,Focus on yourself,Calm and optimistic,What a rare thing., But,He can do it。 

PART 01

Do things calmly and sing all the way

When asked about the work process,,Have you ever had a particularly difficult time?,Zhang Taicheng thought about it.,Then he shook his head gently.。He said,I never set a level of difficulty for anything.,For him,There is nothing that cannot be solved.,Not today,Tomorrow, then、Continue to solve the problem the day after tomorrow,There are always more ways than difficulties.。 

“Don't want work to be a stress,So I play basketball after work every day.,Empty yourself。” Of course,This kind of calm、Optimism doesn't come out of nowhere.,The reason can not be separated from his solid theoretical literacy.。A professional background,Promoted to supervisor after working for half a year,And then he was a teacher.,I've been in sales,He has accumulated rich maintenance experience along the way., It's his strength.,It is also the driving force for him to continue to persist.。

PART 02

Treat people sincerely,A new life in the sun

Joined the industry since 2006,Zhang Taicheng's working ability and attitude,It is well-known in the local area,Many customers have cooperated for many years.“Repeat customers”,For a long time,Some even become friends.,In private, they often come and go as guests.。Zhang Taicheng said:“There is no secret,Than bragging about your skills.,Sincerity is more touching.。”

One time,The customer came all the way to repair the forklift,At first, it was not repaired for two days.,Zhang Taicheng took the initiative to tell the truth.,But the customer did not urge blame.,Instead, give him enough time to study slowly.,Finally, the problem was solved perfectly.。“Because I never use other excuses to put off my clients.,Just say it if you can't fix it.,You can find someone else.。But most of the clients I know well trust me.,They know if I say it can't be fixed, it can't be fixed.,It takes time to give it to someone else, too.,Let me do more at ease.!”

Except for maintenance,Zhang Taicheng also takes into account the leasing business.,At present, all the equipment in his hands is working.,In such a difficult environment.,Can he still have such a performance?,Naturally, it is because of the benign cooperation and interaction with customers.。It turns out,Treat people with sincerity,Others will give back.,Mutual benefit and harmony,The relationship will naturally last for a long time。

PART 03

Recognized mountain workers,Be as close as a family

Speaking of your own equipment.,Zhang Taicheng is like opening a conversation box.,Like a family treasure。“I have 7 devices altogether.,Six of them are from mountain engineering machinery.—2 653D、Two 676D、1 655D、One 660B。”Although almost all of them are second-hand purchases.,ButShan Gong Machinery's own leather is solid and resistant to manufacturing.,With a little trimming,Customers feel especially at ease when using


He recalled,One year, a master was arranged to drive the mountain machinery 653.DLoader,Go to work at a construction site hundreds of kilometers away.,I've been doing this for more than a year.,And I've never been there for equipment maintenance.。“Low failure rate of mountain engineering machinery,Power is strong,For me, it reduces the cost.,Increased efficiency for the customer,Kill many birds with one stone。” Actually,Zhang Taicheng and Shan Gong Machinery got to know each other very early.,Since 2009,He witnessed the iterative update of Shandong Machinery from the second to the fourth country.。So for mountain engineering machinery,He has a special voice.:“In our local area,Whether it is the maintenance of mountain workers.,Or the recommended model,Everyone believes in me.,Willing to come to me.。

In Zhang Taicheng's own words.

He is a theorist.,He is also a doer.。

Expertise、Steady personality、Optimistic attitude、Unique vision

Nothing less would have made him what he is today.

 

Just like the step-by-step development of Shandong Machinery

There is also the silent support of backup like him.

We will not fail.,We move forward hand in hand

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