Operation error! The upper arm cannot be retracted! Let's watch Master Hu of XCMG remove obstacles in an hour

December 26, 2023

YesterdayWuhu, AnhuiGeneral Manager Guo came to visit the factory and pick up the car.，By the way, he told us about a very touching after-sales experience about him in August.，This is his firm determination to choose Xugong.。“There was a shortage of staff，I'll just improvise from outside.I found a crane master at random.，The other side's price is not high.，As a result, my car broke down after only two days.，That one is 110 tons.，Because of the crane masterOperation error，The arm pin bolt of the fifth arm is dry and broken.，As a result, half of the five, six, seven arms were extended.，Cannot be retrieved，I was scared out of a cold sweat.，Thanks to laterHu XiaobinHere it comes。”General Manager Guo showed his admiration.。

Hu Xiaobin，A member of Anhui After-sales Center of XCMGAfter-sales personnel，13 years of service ，Widely welcomed by Xugong car owners in Anhui，After careful communication with the customer，We learned the whole story.，It was in August.，When the customer's car broke down, they immediately reported it for repair，Hu Xiaobin led the team to the scene.。

Due to the customer's misoperation，Cause the problem that five, six, seven arms cannot be retracted，Hu Xiaobin thought briefly.，The only way is.Maintenance is carried out by climbing into the upper arm.，It was just the timeMidsummer in August，The heat is unbearable，The big arm has been basking in the hot sun all noon.Very hot，If people get into the big arm, it is even more likeSauna，The apprentice accompanying Hu Xiaobin volunteered.，I want to climb in and experience it.，But Hu Xiaobin thinks this mission is unusual.，High degree of difficulty，I can only do it myself.，He was on me right away.Tie a safety rope.，Prepare to enter the upper arm.。

In order not to affect the customer's work in the afternoon.，Hu Xiaobin took advantage of the workers' lunch break to step up maintenance.，After more than an hour of fighting.，Finally solved the problem.，General Manager Guo is watchingCovered with sweat and oil.Hu Xiaobin，Extremely touched，I also sent it to the circle of friends afterwards.。