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Sinotruk won two awards of "Customer Service Golden Word of Mouth" and "City Matching Fuel Saving Recommended Model"

December 23, 2023

December 21, 2023,Sponsored by Commercial Vehicle News Network“2023 Service Satisfaction Survey of Automobile Enterprises”The selection was held in Beijing.,Sinotruk“Relatives”Service won the award by virtue of the industry benchmark service level“Golden Word-of-mouth Award for Customer Service”;SinotrukHOWOCommander-in-ChiefATThe automatic car block Flash Man won the award for its best fuel-saving performance at the same level.“Fuel-saving recommended models in the city”Award。

Sinotruk is the leading enterprise of commercial Vehicles,Always with“Technology empowerment+Solution”Support the high-quality development of logistics and transportation industry,Committed to solving the pain points of card friends on the road of transportation,Achieve a win-win situation of sales volume and public praise,It has also won high recognition from the industry.。

“Relatives”Adversity and Common Heart Fight Against Cold Wave

In the near future,The strongest cold wave of this winter is raging,It rains and snows in many places in the north,Many card friends who are away from home have no time to buy winter clothes.,Even faced with food shortages.、The threat of running out of fuel。Since 13 December,“Sinotruk‘Relatives’Warm service activities for parking failures in rainy and snowy weather”Hot development in 16 provinces in the north,Provide free outgoing rescue for customers、Battery testing services、Vehicle tire and chassis suspension inspection、Freezing point detection of antifreeze、Emergency food and other warm-hearted services,And carry out winter escort operations for new energy vehicles.,Use professional、Dedication becomes the most solid backing for customers' winter operation。

During the event,Bao Nei、Customers outside the guarantee can enjoy the free outgoing service provided by Sinotruk.,Show the generosity and enthusiasm of Sinotruk;In the three northeastern provinces and the extremely cold areas in the northwest.,China Heavy Truck also sent free rescue cotton coats to customers.、 Quilt with cotton wadding 、Emergency warming materials such as heating oil;Sinotruk all over the country“A home for loved ones”,Let the card friends have a hot meal for free.,Took a hot bath.,Enjoyed a warm and comfortable bed.,On、The chill and fatigue in my heart were dispelled.。

18 December 23:59,Occurred in Jishishan County, Linxia Prefecture, Gansu Province.Magnitude 2 earthquake,Injuries and damage to infrastructure,The disaster touched the hearts of the people of the whole country.,At present, the work of earthquake relief is being carried out in an orderly and tense manner.。Sinotruk“Family service”Pay close attention to the situation in the disaster area and launch immediate action.“Relatives have love ‘Gan’Share weal and woe” Action ,Provide security and care services for owners and rescue vehicles in disaster areas,And prepared relief supplies to be rushed to the disaster area.,Contribute to Sinotruk for earthquake relief。Sinotruk relieves the difficulties of customers with strong empathy and strong escort action.,The feeling of watching is precious.,“Golden Word-of-mouth Award for Customer Service”It's well deserved。

Unique in the industryATAutomatic Car Block, Black Technology, Fuel Saving and Rising Dimension

Reducing cost and increasing efficiency is a key link in the high-value operation of the freight industry.,That's why,Card friends attach great importance to the fuel-saving performance of vehicles.。Sinotruk relies on strong scientific and technological strength,After years of tackling key problems,I have mastered it independentlyATCore technology of gearbox,And take the lead in applying it to light Truck products.,SinotrukHOWOCommander-in-ChiefATThe Flash Man of the Auto Block Car is born.,Promote the fuel-saving performance of products with breakthroughs in technological research and development。

SinotrukHOWOCommander-in-ChiefATThe automatic car block is the flash man,Carry 8ATAutomatic transmission,Extreme speed of gear shift,Dynamic coherence,Comfortable without setbacks,Intelligent shifting can be realized.、Vehicle weight calculation、Intelligent control such as multiple driving modes,Power loss can be effectively reduced,Achieve energy consumption optimization;Full scene、All-road-condition adaptive strategy coverage,Have the ability of autonomous learning,Ensure that the vehicle is always in the best condition;Match Weichai PowerWP2.5NEngine,With the world's first thermal efficiency breakthrough 52.28%Mass production engines from the same platform,Application of multiple fuel-saving black technologies,WujiSPower chain、Low wind resistance, appearance and other fuel-saving systems complement each other.,Comprehensive fuel saving up to 11.8%,Help card friends to make profits“The last mile”。

Except for this award“Fuel-saving recommended models in the city”Beyond the prize,SinotrukHOWOCommander-in-ChiefATAutomatic transmission,Was previously crowned.“2023 Commercial Vehicle Industry Cooperation and Development Conference——Benchmark of urban distribution logistics”“The Second China Commercial Vehicle Black Technology Competition in 2023——Innovation of the Year Award”、 “‘The steed of winning luck’The grand ceremony of influence——ATAutomatic Light Truck Pioneer Award”And many other authoritative awards.,It has won unanimous praise from the industry for its extraordinary product strength.。

Conclusion: Sinotruk upholds“Customer satisfaction is our aim”Core values,In terms of product upgrading,Always adhere to the doctrine of quality,Enabling high-value transportation with the world's leading commercial vehicle technology,Enhance the sense of acquisition of card friends、Happiness;In terms of service upgrade,Continue to focus on customer car experience,The only seven-star in the industry“Relatives”Service Enabling Customer Lifecycle Value,Realize two-way rush with thousands of customers。

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