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XCMG troubleshoots in 6 hours, XCA1600 drives Helan Mountain

December 19, 2023

Here comes the life,But you're sending.38℃What would you do with a burn??

If you're going to do it,,ThenGoThe mountain road will be bumpy for another four hours.,What else would you like to do??

If you can hold on to all this.,But when I got to the place, I found that usually.A job that takes days to finish and you only have six hours.,Can you finish it??

This problem,It was clearly placed in front of Zhao Guangdong.。

Coordinates:Helan Mountain Wind Farm in Ningxia

The temperature of the day:—19℃

 

Recently,Xugong Ningxia after-sales suddenly received an urgent request for help from customers.,Say oneXCA1600 Sudden failure,There is no action when getting on the bus。

In the Ningxia after-sales team,Zhao GuangdongIs a kiloton expert.,It has more than ten years of experience in the maintenance of large-tonnage Vehicles.,Deeply trusted by customers,So this time the customer asked Master Zhao to come to repair it by name.,At this time, however, Zhao Guangdong was on vacation at home because of a fever.,But I heard that the customer encountered an unexpected situation.,He's still here.。

Helan Mountain in Ningxia,Magnificent and magnificent,Many people want to come here to experience the words of Yue Fei, a famous anti-Jin general in the Southern Song Dynasty.“Break through the Que of Helan Mountain”A feeling of heroism,And at this time,Bumpy Helan Mountain Road,For the feverish Zhao Guangdong,It is an extreme torture.,After a four-hour trek,He finally got to where the client was.Wind farm。Customer General Manager Li and Zhao Guangdong have many years of cooperation.,The two have already forged a deep friendship.,General Manager Li was very moved to see Zhao Guangdong coming in spite of his illness.“Lao Zhao, you are sick.,I wouldn't blame you if I said I couldn't come for a while.,You are really mean this time.”

 

After a few pleasantries,Zhao Guangdong quickly threw himself into his work.,A 1,600-ton monster like this.,It takes a lot of time to check it once.,Generally, the maintenance of large-tonnage Vehicles should be at leastA few days,General Manager Li is fully aware of this.,So he was ready to stop work for a few days.,The cost of one more day of downtime,But that can't be helped.。

To his surprise,,Just passed6Hour,The driver came to tell him that the car had been repaired.,Li is always surprised and happy.,I can't believe my ears.,Ask the operator repeatedly“I'm sure it's fixed?It works?”When I heard the pilot promise to immediately.We can start work,General Manager Li is so happy that he can't close his mouth.。

 

Zhao Guangdong has always had a good habit.,Before he came, he had an in-depth communication with the operator on the phone.,Although he was not in front of the car.,But through communication,He can also rely on his rich experience.,Several kinds of faults can be roughly judged.Possibility,And prepare in advance.,Something tells him,This failure may be a wiring problem or a host problem.,If it's a wiring problem, it's easy.,If it is a host problem, the host needs to be replaced.,So on the way to the wind farm,,He brought a backup mainframe.,After on-site investigation,,Found no problem with the line.,Sure enough, the problem lies with the mainframe.,Zhao Guangdong's foresight saved a lot of money for customers.。

Dedication、 Sincerity 、Don't fight unprepared battles.,Zhao Guangdong's work philosophy is worth learning.。 

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